By Shawn Folks

For many businesses, it is difficult to even know where to begin after a water damage to their office.  If haven’t experienced water damage on your property, there are many things you can do to proactively minimize the property damage and maintain operations.

Your first steps should be to contact your insurance agency and then Guarantee Restoration. It isn’t having something get wet, it is how long it stays wet.  We will rapidly respond to the affected property. However, while waiting for our team to arrive, there are several steps you can take to prevent further damage and make the restoration process run smoothly.

  1. Shut Off Water Damage Source When Possible

If the water damage is the result of a burst pipe, water leak, or a supply line issue, it is important to turn off the water if it is possible to do so safely. This is the first step in preventing more water from entering the property, thus causing more damage.  Be mindful of the source of the water loss because if the water damage is from a sewer line you will need to ensure your health by using correct personal protection equipment.

  1. Remove Valuables and Important Items

The longer your items are submerged in water, the more likely they are to be ruined. If you can safely do so, remove your contents like movable furniture and other belongings to unaffected areas of the property. While our team uses state of the art cleaning systems like Ultrasonic Cleaning Stations, your contents are more likely to be salvaged if they are moved quickly!  Additionally, materials like drywall and floors can be salvaged if we our team is called on sooner rather than later.

  1. Unplug and Move Electronics

Water and electricity are a very dangerous combination. Unplug and move electrical appliances and electronics to a dry area in order to prevent electrical shorts or injuries. Additionally, if your electronics are wet, wipe them down with a dry towel and place them on towels to absorb excess water. For smaller electronics such as cellphones or tablets, place them in a container of rice to dry them out. Avoid plugging in or turning on wet electronics! This could cause serious injury.

Additional Steps to Take Before Restoration Professionals Arrive

  • Remove Obstacles– Clear a pathway between the door and the water damaged area. Remove any obstacles that will slow down the technicians that arrive to extract the water.
  • Turn on Lights– Make your property as visible as possible by turning on lights.
  • Keep an Eye Out for Our Team– Once you’ve done everything else, watch out for your technicians to arrive. This way you can open the door for them and direct them to the damage so our team can get right to work!

If your property suffers from any size water, fire or mold damage, you can give us a call 24/7 at 1-800-349-4357 or visit us online at Our team is available 24/7 and that’s not just a number—It’s a GUARANTEE!