RESTORATION SERVICES BLOG

Any business owner's worst fear can be an HVAC issue. Thankfully, water damage restoration companies can offer vital support in minimizing the effects of an HVAC problem.

Spring has Sprung! April has without a doubt already brought the showers. Our team has been busy helping our partners recover from the severe weather along the Gulf Coast this week. This month, we shine the spotlight on Nicole Gregory. She serves as a technician at our Gulfport, Mississippi branch. Nicole was born and raised in Phoenix, Arizona. She moved to the Mississippi Gulf Coast about 20 years ago. After high school, she attended Mississippi Gulf Coast Community College. Prior to joining the GRS team in July 2022, she was a nursing assistant for two years. When she is not working, she spends her free time with her 10-year-old son, Dylan. They enjoy roller skating and any fun, outside activities that they can do together. When she can, she likes to fix things around the house. During football season, she loves watching her favorite team, the Las Vegas Raiders. Finally, I asked Nicole what she likes about working for our company. She responded, “I love working with my coworkers, they are my favorite part about working with Guarantee Restoration Services.”

Many people undervalue the significance of duct cleaning in HVAC maintenance. Even though routine filter changes and system checks are essential, cleaning your HVAC system's ducts and its parts entails clearing them of dust, debris, and other impurities is crucial.

Experiencing a fire in your business or home can be devastating, but knowing the steps involved in the fire restoration process can provide reassurance and guidance during a challenging time.

When it comes to fire damage restoration, understanding the different classes of fire damage is crucial. Each class represents distinct types of fires, requiring specialized restoration methods to effectively mitigate the damage.

We are back without another Meet the Team blog for March. This month, we are introducing you to Tony Mills, who is a Project Manager at our Jackson, Mississippi office! Tony was born and raised in Lufkin, Texas. After high school, he went to college at TSTI in Waco, Texas, where he majored in steel construction and combination welding. From the mid-1990s to the early 2000s, he worked as the Southeastern U.S. Regional Manager for a steel fabrication company. Then, Tony became a General Contractor for the next 20+ years. We welcomed him to our team in November 2022. When he is not working, most of his free time is spent with his family. He has been married to his wife Marilyn. They will celebrate their 29th wedding anniversary next month. They are parents to Erica (39), Brittany (36) and Justin (31). He is also “Granddaddy" to 5 grandchildren. He said that it is his honor to be called that because of the caliber man his granddaddy was. He, his wife, and his son are avid deer hunters. He and his son have met some of the biggest names in Whitetail Hunting. They have been on some incredible hunts in Illinois, Missouri, Alabama, Louisiana, Texas, and of course, Mississippi. They have created a ton of great memories hunting over the years. The Millses love to fish as well. Tony explained that his favorite place to fish is Lake Fork in East Texas. He has fished dozens of bass tournament circuits all across three southern states. In the end, he was so competitive that it took the fun out of fishing. He only fishes for fun now! I think it is safe to say that he and his family love the great outdoors! While I was writing this blog, I asked about what advice he would give fellow employees and leaders. He responded, “my advice for employees is to take advantage of all the free training offered by GRS to help you grow not only as an employee but also as a person. Also, look for opportunities to take risks and become a leader. My advice for those who are leaders is to lead with humility and integrity. Be willing to serve those who are following you so that they can achieve what you already have. Be an encourager and motivator for those that look up to you.” I also asked him what he likes about working for Guarantee Restoration Services. He stated, “I love that GRS focuses on creating an environment that encourages balance, and growth (personal and business) and offers the opportunity for advancement for those willing to take risks and pursue their dreams.” Another question I always ask is if the Meet the Team individual has learned anything new recently. Tony said, “I’ve recently learned, with A LOT of help, to perform “menial” tasks on a computer. I still don’t like it, but I am learning!” Finally, he told me what he wanted to be when he was younger. He said, “My dream jobs as a child were to pro bass fish like my papaw or be a carpenter like my granddaddy.”

Fire damage can wreak havoc on properties, causing structural damage, smoke residue, and other issues. Conducting a thorough fire damage assessment is essential to develop an effective restoration plan.

As restoration companies work in environments that may be compromised by contaminants or pathogens, understanding ICRA principles helps to maintain safety standards and protect both workers and occupants.

The aftermath of severe weather at a hospital poses not only the challenge of structural damage, but also the heightened risk of infectious diseases spreading. Restoration experts can be of critical service in these situations.

After a month hiatus, our Meet the Team feature is back for the first time in 2024. This February, we are shining the spotlight on Maria Wakefield, who serves as one of our Lafayette Team Coordinators. Maria was born and raised in High Point, North Carolina. The city of High Point is also known as the “Furniture Capital of the World.” For the past 17 years, she has lived in Lafayette. She did temporarily move to Jackson, Mississippi in 2021 to help start our branch there with Brandi Rowland. She obtained her Business Administration degree from the University of Louisiana at Lafayette. Prior to joining the GRS team, she worked for 5 years as a Health Information Coordinator for a hospice company. When she is not working, Maria enjoys watching and listening to crime shows and podcasts. She also really loves thrift shopping and told me that Goodwill is her mecca! When she is not learning about crimes or shopping, she spends most of her time hanging out with her children, Kira (21), Adrian (17) and Luca (14) . While I was writing this blog, I asked her what she likes about working for Guarantee Restoration Services. She said, “I like working at GRS, because my co-workers and bosses are the best. We have a lot of fun in the office. I know I can count on my people if I need something. They’ve become family, albeit a dysfunctional family, we are still a family.” One other question I always ask is if the Meet the Team individual has learned anything new recently. Maria responded, “Recently, no matter how cliché it is, I have learned that happiness really is found in the mundane. Appreciate even the trivial things in life. That’s where the magic happens!” What a simple truth that is so easy to forget. Finally, she told me what she wanted to be when she was younger. She said, “when I was a kid, I wanted to make funny t-shirts and open a home for teens and young adults with drug and alcohol problems.” It may not have worked out that way, but we have been grateful to have her on our team for 2.5 years.

There are great benefits that a restoration company can offer in terms of infection management, emphasizing proficiency in addressing both visible damage and potential hidden health risks.

A mold infestation poses major issues to health and property value. Understanding these hazards and how to prevent and remedy a mold problem at your home or business can help you avoid significant health threats and keep your property safe.

As winter weather impacts homes and businesses with frosty temperatures, the risk of freezing pipes can be a threat to the health and safety of your property. The dangers of freezing pipes during cold weather, and how a restoration company can play a pivotal role in mitigating the aftermath are important things to be aware of during this time of year.

The importance of mold restoration services must be addressed in this part of the country, where mold-related issues can quickly escalate into major problems. Mold restoration services maintain the structural integrity, health, and aesthetics of homes and businesses, keeping each safe and sound in various ways.

Prompt and effective water removal is crucial to mitigating damage and restoring the property, whether it's due to a burst pipe, flooding, or a leaky roof. Hiring a professional water removal service for both homes and businesses offers many key benefits.

As winter descends upon us, our team of dedicated professionals at Guarantee Restoration Services understands the unique challenges that this season presents for property owners. The cold temperatures, snow, and ice can wreak havoc on roofs, making proactive maintenance essential. We specialize in comprehensive roof inspections and repairs, ensuring that your property is well-prepared to withstand the harsh winter weather. When it comes to winter roof maintenance, think of your roof as the unsung hero of your business, silently protecting you from the elements. It’s crucial to ensure your roof is in top shape to handle anything that comes its way. Picture Santa Clause testing the strength of your roof while checking his list twice – we promise our inspections are just as thorough, minus the reindeer! At GRS, we prioritize the safety and longevity of your property. Our winter roof maintenance services not only address current issues, but also prevents potential problems from ‘snowballing’ into costly repairs. So, while Santa may have a knack for navigating rooftops, let our experts at Guarantee Restoration Services ensure your roof is ready to weather the winter storms without any unexpected surprises like a visit from Jack Frost! Visit www.GuaranteeRestoration.com/Roofing or call 1-800-349-HELP (4357) for more information on these services.

The aftermath of water damage can be overwhelming, whether it’s a burst pipe, a leaky roof, or a flooded basement. There are many common causes and consequences of water damage, and crucial steps need to be taken for effective water damage restoration.

Happy December! The “hustle and bustle” time of the holidays are all around us. One would even say that it is unavoidable. Despite the busyness, we would like to shine the spotlight on one more employee for 2023. This month, our Meet the Team blog is about Kristi Richard. She serves as our Claims Manager at our Baton Rouge branch. Originally, Kristi was born and raised in Rayne, Louisiana. In case you did not know, Rayne is the known as the “Frog Capital of the World.” The more you know! I suppose I could go into the reasoning behind this moniker, but we will save that story for another day! Kristi obtained her Bachelor of Science in Business Administration from Columbia Southern University. Prior to joining the GRS family in December 2016, Kristi was a cardiac monitor technician at Lafayette General Hospital and Our Lady of the Lake in Baton Rouge. Whenever she is not working, she and her wife (Lindsay) have 3 dogs: Maggie, Zeppelin, and Cane, and a cat: Leo. Their pets keep them pretty busy. It makes sense that they have 5 pets, because when Kristi was young she and her family always thought she would become a Veterinarian. She was always trying to keep stray animals. Additionally, she and her wife enjoy spending time with family and friends. Kristi’s other hobbies include playing darts, Play Station and softball, cooking, and watching football and True Crime Series. Also, as it relates to sports, her favorite teams include the New Orleans Saints, Boston Red Sox and Louisiana State University Tigers. While I was writing this article, I asked her what she likes about working for Guarantee Restoration Services. She said, “I like working at GRS because you have the freedom to be creative in this workplace. That is not always a freedom offered at other places of employment.” One other question I always ask is if the spotlight individual has learned anything new recently. She responded, “Something I learned recently is that there is a type of vacuum made specifically to clean your home windows.” We all could probably use one of those! Finally, she gave some advice to both our team members and leaders. She explained, “For employees, we work in an industry that can numb us to others' tragedies. Don't forget your humanity. For leaders, never stop driving and modeling consistency.” 

Let’s take a closer look at the significant benefits of commercial water damage restoration, emphasizing the invaluable role that professional restoration services play in restoring not just the physical space, but the prosperity of your businesses.

The aftermath of a hailstorm can be overwhelming for business owners. This is where the expertise of a professional restoration company becomes invaluable in safeguarding your investment and ensuring a swift and effective recovery.

Dust, mold, and other impurities can build up in HVAC systems over time and have a detrimental effect on your general health, as well as the air you breathe. Let’s look at how hiring a restoration firm to service your HVAC system may greatly enhance both the quality of the air you breathe and your general health.

How is it November, already? The holidays are quickly approaching and the end of 2023 will be here before we know it. It always goes by so fast, doesn’t it? This month, our Meet the Team article shines the spotlight on Dalton Motichek. He serves as an Accounting Clerk at our corporate office in Baton Rouge. Dalton was born and raised in Pochatoula, Louisiana. After graduating from Ponchatoula High School in 2016, he attended and graduated from Southeastern Louisiana University in Hammond. He received his Bachelor of Science in Accounting in May 2021. Lion Up! Before joining the GRS team in October 2021, he worked as a Game Master at Clue Carre in New Orleans. In case you are unsure of what that is, he was the person behind the screen giving you clues during the escape room. When he is not working, he is usually at home spending time with my family or playing video games. Most Sundays, you can find him at the Saints game cheering on his team in the Superdome. WHO DAT! He is also currently studying to take the CPA exam. Additionally, I asked Dalton what he wanted to be when he grew up. He said, “my dream job when I was a kid was a Doctor or a Veterinarian.” While I was writing this post, I asked him what he likes about working for Guarantee Restoration Services. He stated, “The thing I love most about GRS is the family-oriented environment and how everyone is always willing to lend a helping hand when needed.” One other question I always pose is if the spotlight individual has learned anything new recently. He said, “Recently, I learned that Egypt initially had two of the Seven Wonders of the World. However, the Lighthouse of Alexandria has since been destroyed by multiple earthquakes. The only one still standing is the Great Pyramid.” Lastly, he gave some advice to both our team members and leaders. He responded, “For employees, never be afraid to ask questions and learn more than what you’re hired for. You never know where you will end up in the future. For the leaders, invest time in your employees and show that you’re there for them and help them anytime you see they are down or not performing as well as usual.

Scheduling a pre-season cleaning and servicing of your HVAC (heating, ventilation, and air conditioning) system is very important. Let’s take a closer look at the many advantages of this proactive strategy, and how it can significantly improve the comfort, energy efficiency, and financial situation of your property.

Any business' worst nightmare is fire damage. It poses a severe risk to the security of customers and employees and can severely impede your operations. Let's take a closer look at ways to reduce downtime through effective fire damage restoration and examine the dangers connected to fire damage.