Nursing Care Evacuation Procedure
Shawn Folks • January 7, 2019
Depending on the location of the fire, residents may be evacuated to another portion of the building, rather than total community evacuation. However, in the event that a partial or complete evacuation of the building becomes necessary, the following procedure shall be followed:
- The shift supervisor/charge nurse shall immediately contact the Administrator, Maintenance Director, and Director of Nursing, if they are not yet present.
- Once the Administrator, Director of Nursing, or Maintenance Director arrives and determines that the situation requires evacuation, the call tree shall be put into effect in order to obtain available persons to evacuate the residents to safety.
Administrator contacts: Medical Records and Business Office personnel
Director of Nursing contacts: Social Worker and Activity Director
Maintenance Director contacts: Housekeeping/Laundry Supervisor and Dietary Manager - Once Business Office and Medical Records personnel arrive, they shall contact department managers and other off-duty personnel to come and assist with the evacuation.
- A command center shall be established per the Administrator’s direction. This should be in a convenient location out of the line of danger.
- The Administrator, or highest-ranking person at scene, shall become the “Incident Command Manager” in order to direct people to areas needing assistance.
- Alternate placement for residents must be arranged. The Administrator, or highest-ranking person at the scene, shall designate someone to coordinate a shelter.
- This can be arranged by calling 9-1-1 and requesting a shelter or contacting other LTC communities or organizations who have established mutual aid agreements.
- Residents should be evacuated in this order: residents in immediate danger, non-ambulatory or bedridden residents, wheelchair residents, and ambulatory residents.
- The Administrator or highest-ranking person on scene, shall assign a second person to coordinate transportation.
- Once a shelter is arranged, the Incident Command Manager shall designate a meeting spot outside of the building. Residents shall be evacuated from the building in an orderly fashion.
- All departmental personnel shall report to the designated location with the supplies they are assigned to gather.
- Medical Records personnel shall be responsible for tagging and identifying all residents upon evacuation. They shall be responsible for ensuring that the residents’ medical records are transported with the resident.
- Nursing personnel will be responsible for caring for residents. The Charge Nurse shall be responsible for taking the Med Cart to the meeting spot.
- Housekeeping and Laundry personnel will be responsible for gather all linens and supplies needed for resident care. If possible, attempts should be made to gather resident clothing also.
- Dietary personnel will be responsible for gathering food and dietary supplies.
- The Social Worker will be responsible for contacting family members to notify them of the disaster and where residents are being transported.
- The Social Worker may also have to reassure and supervise family members and on-lookers that may arrive on the scene.
- The Activities personnel shall be assisted whenever needed. The Activities personnel shall also be responsible for the community pets.
- The Business Office Manager shall gather all departmental employee schedules and the employee roster, as well as other pertinent business office supplies and records.
- The Administrator, or designated person, shall check all rooms before leaving the grounds. An “X” should be marked on each door to verify that the room is empty.
- All available staff members shall assist with a last walk through of the building to ensure that no residents or staff members are left behind.
- Once everyone has been evacuated and all supplies gathered, boarding of residents and supplies for relocation shall begin in an orderly fashion.
- The Social Worker shall be responsible for keeping an official roster with names of residents, staff, board members, and volunteers present at the time of disaster and during evacuation. Information to be recorded shall include:
- Name of resident and next of kin/responsible party
- Shelter transferred to and person accompanying resident
- Medications, med sheet, and chart sent with resident to location of transfer.
At Guarantee Restoration, we understand that disasters happen when you least expect them. Use this as a guideline for your team to understand emergency evacuation procedures. If you experience a disaster, give us a call at 1-800-349-4357.
FOR IMMEDIATE RELEASE Contact Information: Zack Klein Director of Marketing and Business Development 225-753-8682 Zack@247GRS.com Guarantee Restoration Services Launches National Sales Team to Expand Strategic Partnerships Across the Country BATON ROUGE, La. – June 16, 2026 – Guarantee Restoration Services (GRS), a leading full-service restoration contractor serving the Gulf Coast since 1974, is proud to announce the implementation of its new National Sales Team. This strategic initiative marks an exciting step forward in the company’s continued growth and commitment to serving clients and partners on a broader scale. The newly established team will be led by Barrett Dick, Director of National Sales, alongside Zack Klein, Director of Business Development and Marketing. Together, they have played a pivotal role in growing GRS relationships across multiple industries throughout the Gulf Coast and beyond for over a decade. The team also includes newly hired account executives, David Stern and Chad Catalano. “Over the years, we have seen our partnerships and opportunities continue to grow beyond our traditional footprint,” said Zack Klein, Director of Business Development and Marketing at Guarantee Restoration Services. “Creating a dedicated National Sales Team allows us to strengthen those relationships, support our partners on a larger scale, and continue expanding the reach of the GRS brand, while staying true to the service and responsiveness we are known for.” Dick, who will celebrate 10 years with GRS next month, brings extensive industry knowledge and leadership experience to the role. He holds multiple Institute of Inspection Cleaning and Restoration Certification (IICRC) credentials, including Water Damage Restoration Technician (WRT), Applied Structural Drying (ASD), Applied Microbial Remediation Technician (AMRT), and Fire & Smoke Damage Restoration Technician (FSRT). After graduating from Louisiana State University, Barrett began his professional career with Marucci Sports before joining Guarantee Restoration Services in July 2016. Just weeks into his time with the company, the historic Great Flood of 2016 impacted Southeastern Louisiana, providing him with firsthand experience managing large-scale losses and coordinating restoration efforts for major school districts and commercial clients. Since then, he has helped cultivate business development efforts throughout Louisiana and nationally, working closely with partners in hospitality, education, government, healthcare, and other commercial sectors. “Our focus has always been relationship-driven,” said Dick. “We want our clients and partners to know they have a team they can rely on before, during, and after a disaster. This National Sales Team is another way we are investing in those relationships and positioning Guarantee to better serve organizations wherever they need us.” As part of the expansion, GRS hired David Stern as a National Sales Account Executive. Stern brings more than a decade of high-level sales and relationship management experience from the professional sports industry. Prior to joining our team, he served with the New Orleans Saints and Pelicans organization, where he consistently ranked among the organization’s top sales representatives and generated more than $38 million in multiyear contracts throughout his career. “David’s experience of building relationships, managing high-profile partnerships, and delivering exceptional client service makes him a tremendous addition to our team,” added Klein. “His background and skillset align perfectly with the direction we are heading as a company.” The National Sales Team also includes Chad Catalano, who joined Guarantee Restoration Services in January 2026. Catalano brings nearly two decades of restoration industry experience, with a strong background in sales leadership, project coordination, and relationship development throughout the Southeast and Gulf South regions. Prior to joining GRS, Catalano served as National Sales Manager for ServiceMaster DSI and spent more than 16 years with US Restoration as a Sales and Project Coordinator. Throughout his career, he has built long-standing partnerships while helping clients navigate complex restoration and recovery projects. In addition to his restoration industry experience, Catalano also spent several years as a successful high school baseball coach in the New Orleans area, earning multiple district championships and Coach of the Year honors. His leadership, communication skills, and client-focused approach make him a valuable addition to the growing national team. Guarantee Restoration Services continues to serve clients across Louisiana, Mississippi, and Alabama with six locations in Baton Rouge, Lafayette, and New Orleans, Louisiana; Gulfport and Jackson, Mississippi; and Mobile, Alabama. With the implementation of its National Sales Team, GRS is further expanding its ability to support partners across the country through large-loss response, catastrophe recovery, and national account relationships. The company specializes in water, fire, mold, storm, and biohazard restoration, as well as reconstruction and pre-loss planning services. For more information about Guarantee Restoration Services, visit www.GuaranteeRestoration.com or call 1-800-349-HELP (4357).
Learn how Guarantee Restoration Services provides expert reconstruction services in Mobile, AL after water, fire, storm, and property damage. (
Behind every successful restoration project is a team of dedicated professionals committed to helping customers recover after disaster strikes. This month, we're introducing Jerome Etienne , a technician at our Baton Rouge office whose hard work and honesty make him a valued member of the Guarantee Restoration Services team. From Forklift Driver to Restoration Technician Jerome is originally from Lafayette, Louisiana , and joined Guarantee Restoration Services in September 2024 . Before beginning his career in restoration, he worked as a forklift driver. Since joining GRS, Jerome has embraced the hands-on nature of restoration work and takes pride in helping prepare properties for the rebuilding process. Finding Satisfaction in Demolition Work. When asked what he enjoys most about working at GRS, Jerome didn't hesitate. He enjoys working on demolition projects, where every job presents a new challenge and plays an important role in restoring a property after damage. Removing damaged materials safely and efficiently helps lay the foundation for the next phase of the restoration process, making demolition one of the most critical steps in recovery. Living the Core Value of Honesty Of GRS's five core values, Honesty is the one that resonates most with Jerome. "I believe people appreciate knowing the truth, especially after their property has been damaged. Being honest, dependable, and transparent helps build trust and shows our customers they can count on us from start to finish." Jerome believes honest communication helps reassure customers during stressful situations while building lasting trust throughout the restoration process. Advice for New Team Members Jerome's advice for anyone starting a career in restoration is straightforward. "Follow what the Lead Tech says. You'll learn everything you need to know." By staying willing to learn and trusting experienced team members, new technicians can quickly build the skills and confidence needed to succeed in the field. Outside of Work When he's off the clock, Jerome enjoys spending time outdoors. Whether he's fishing or visiting the gun range, he enjoys activities that allow him to unwind after the work week. A Childhood Dream As a kid, Jerome dreamed of owning a food truck. While his career path eventually led him to restoration, that entrepreneurial spirit and strong work ethic continue to shine through in everything he does. Thank You, Jerome! We're proud to have Jerome as part of the Guarantee Restoration Services family. His dedication, honesty, and willingness to tackle every challenge help make a difference for both our customers and our team every day. Interested in Joining the GRS Team? At Guarantee Restoration Services, we're always looking for hardworking individuals who share our commitment to excellence, honesty, efficiency, and partnership. If you're interested in building a rewarding career with a team that makes a difference every day, we'd love to hear from you. Visit our Careers page to learn more about current opportunities and become part of the GRS family.
