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gulf coast restoration services

FIRE REMEDIATION SERVICES

Our goal is to be your resource for fire damage restoration services. We provide solutions and services after property damage from a fire.  No matter the cause or size, our team has the experience and capability to help you restore your property from any size damage from a fire.


Our team will help you navigate the insurance claim process:

  • Replacement vs. Restoration Costs 
  • Loss of Use Documentation of Loss
  • Contents: Salvageable vs. Non-Salvageable

Guarantee Restoration provides emergency board-up,  demolition, soot removal, deodorization of smoke odors and as a general contractor, we provide rebuilding services. We will work with your insurance company and keep you informed every step of the process to ensure you are up and running fast.

WATER REMEDIATION SERVICES

Our goal is to be your resource for anything related to water damage restoration services. Water damage can happen from any number of situations from storms and floods to a water line break. Immediately after you have water damage, it is important to call on a team who understands reducing the secondary damage to floors and contents is vital. Secondary damage can result in floors, carpets, and furniture being ruined. It is ultimately your responsibility to mitigate further damage for most insurance policies.


Our goal is to provide solutions and services after property damage from water.  No matter the cause or size, our team has the experience and capability to help you restore your property.

MOLD REMEDIATION SERVICES

Our goal is to be your resource for mold remediation services. Our team understands the importance of ensuring a safe working environment for your office. Mold can be harmful to those with compromised immune systems and to the productivity of your organization. Guarantee Restoration Services will work hard to find cost-effective solutions to remediate a mold issue and more importantly, during a water loss we work to prevent its growth.


Guarantee Restoration’s Mold Remediation Specialists are experts in the latest mold removal techniques. We conduct tests after every remediation job to ensure success.


We remedy mold contamination using several steps:

  1. Containment
  2. Reducing or eliminating moisture levels to prevent further mold growth
  3. Removal of materials that have mold and fungi growth
  4. Cleaning, disinfecting, and rebuilding the area if necessary 

BIOHAZARD CLEANING SERVICES

Our goal is to be your resource for biohazard remediation services. After any accident, crime or death our team will remove and clean affected areas thoroughly. Additionally, materials such as lead, mold and asbestos need to be removed safely and with trained professionals.


Federal regulations consider all bodily fluids biohazards and a potential source of infection. Special knowledge is required to safely handle biohazardous material. In addition, it is crucial to know what to look for at the scene. In many cases, clean-up requires that walls and built-in structures be removed.


Guarantee Restoration Services is capable and competent to deliver biohazard and trauma clean-up services. Our management and field staff are trained in customer sensitivity and efficiency. We have the expertise, equipment and chemicals to properly return a contaminated property to a clean, safe environment.


Our biohazard clean-up services include the following:

  • Crime scene cleanup, homicide
  • Accidental/intentional death, suicide
  • Decontamination
  • Law enforcement vehicle cleanup
  • Animal or pet waste
  • Human decomposition cleanup
  • Gross filth property cleanup
  • Industrial accident cleanup
  • Black water and sewage spill cleanup

CONSTRUCTION SERVICES

Construction Services after a disaster can be very challenging. From gaining approval from your insurance carrier to the immediate need of returning your business operations or life to normal. Our team of project managers will be your partner throughout the project. From working with you on selecting materials and finishes to ensure the appropriate steps are taken to assure your property is restored on time and on budget; while minimizing the inconvenience from being without a kitchen or bathroom.


Full Line Construction Repairs:

  • Demolition, Removal
  • Drywall, Plaster, Painting
  • Framing, Stucco, Siding, Insulation
  • Electrical, Plumbing, Heating, A/C
  • Roofing
  • Concrete, Masonry
  • Cabinetry
  • Flooring

24/7/365 EMERGENCY SERVICE

Our goal is to be your resource for emergency restoration services. We understand property losses at a business rarely occur between 8-5 pm. It is why our team is available 24/7 including weekends and holidays. Our industry-certified disaster recovery team has the expertise and experience required to quickly size up severe weather-related damages and mobilize the specialized equipment required to mitigate secondary damage and loss.

PRE-LOSS EMERGENCY PLANNING

Part of our pre-loss planning includes technology like the Matterport 3D imaging for documenting your business contents and pre-loss conditions. This tool helps you better report the pre-loss condition of your business contents and during property damage helps you understand the property damage remotely.


Matterport uses AI technology and 3D Imaging to develop three views of your property:

  1. Doll House – which shows an overview of every floor of the building.
  2. Inside View – which allows you to virtually walk the scanned building.
  3. Floor Plan View – which provides a bird’s eye view of the building.

Combined with our Emergency Response Plan web application, you will have all your property and content assets documented and better maintained.

  • FIRE REMEDIATION SERVICES

    Our goal is to provide solutions and services after property damage from fire. No matter the cause or size, our team has the experience and capability to help you restore your property after a fire.


    Our team will help you navigate aspects of the insurance claim process such as:


    Replacement vs. Restoration Costs | Loss of Use Documentation of Loss | Contents: Salvageable vs. Non-salvageable


    Guarantee Restoration provides emergency board-up,  demolition, soot removal, deodorization of smoke odors, and, as a general contractor, we provide rebuilding services. We will work with your insurance company and keep you informed every step of the process to ensure you are up and running fast.

  • WATER REMEDIATION SERVICES

    Water damage can happen from any number of situations, from storms and floods to a water line break. Immediately after you have water damage, calling on a team who understands reducing the secondary damage to floors and contents is vital. Secondary damage can result in floors, carpets, and furniture being ruined.  It is ultimately your responsibility to mitigate further damage for most insurance policies.


    Our goal is to provide solutions and services after property damage from water.  No matter the cause or size, our team has the experience and capability to help you restore your property.

  • MOLD REMEDIATION SERVICES

    Our team understands the importance of ensuring a safe working environment for your office. Mold can be harmful to those with compromised immune systems and to the productivity of your organization. Guarantee Restoration Services will work hard to find cost-effective solutions to remediate a mold issue and, more importantly, during a water loss, we work to prevent its growth.


    Guarantee Restoration’s Mold Remediation Specialists are experts in the latest mold removal techniques. We conduct tests after every remediation job to ensure success.


    We remedy mold contamination using several steps:

    • Containment
    • Reducing or eliminating moisture levels to prevent further mold growth
    • Removal of materials that have mold and fungi growth
    • Cleaning, disinfecting, and rebuilding the area if necessary 
  • BIOHAZARD CLEANING SERVICES

    After any accident, crime or death, our team will remove and clean affected areas thoroughly. Additionally, materials such as lead, mold and asbestos need to be removed safely and with trained professionals.


    Federal regulations consider all bodily fluids biohazards and a potential source of infection. Special knowledge is required to safely handle biohazardous material. In addition, it is crucial to know what to look for at the scene. In many cases, clean-up requires that walls and built-in structures be removed.


    Guarantee Restoration Services is capable and competent to deliver biohazard and trauma clean-up services. Our management and field staff are trained in customer sensitivity and efficiency. We have the expertise, equipment and chemicals to properly return a contaminated property to a clean, safe environment.


    Our biohazard clean-up services include the following:

    • Crime scene cleanup, homicide
    • Accidental/intentional death, suicide
    • Decontamination
    • Law enforcement vehicle cleanup
    • Animal or pet waste
    • Human decomposition cleanup
    • Gross filth property cleanup
    • Industrial accident cleanup
    • Black water and sewage spill cleanup
  • CONSTRUCTION SERVICES

    Construction Services after a disaster can be very challenging, from gaining approval from your insurance carrier to the immediate need of returning your business operations or life to normal. Our team of project managers will be your partner throughout, from working with you on selecting materials and finishes to ensuring the appropriate steps are taken to restore your property on time and on budget, while also minimizing the inconvenience of being without a kitchen or bathroom.


    Full Line Construction Repairs:

    • Demolition, Removal
    • Drywall, Plaster, Painting
    • Framing, Stucco, Siding, Insulation
    • Electrical, Plumbing, Heating, A/C
    • Roofing
    • Concrete, Masonry
    • Cabinetry
    • Flooring
  • 24/7/365 EMERGENCY SERIVICES

    We understand property losses at a business rarely occur between 8-5 pm. It is why our team is available 24/7, including weekends and holidays. Our industry-certified disaster recovery team has the expertise and experience required to quickly size up severe weather-related damages and mobilize the specialized equipment required to mitigate secondary damage and loss.

  • PRE LOSS EMERGENCY PLANNING

    Part of our pre-loss planning includes technology like Matterport 3D imaging for documenting your business contents and pre-loss conditions. This tool helps you better report the pre-loss condition of your business contents and, during property damage, helps you understand the extent of the damage remotely.


    Matterport uses AI technology and 3D Imaging to develop three views of your property:

    • Doll House – Shows an overview of every floor of the building.
    • Inside View – Allows you to virtually walk the scanned building.
    • Floor Plan View – Provides a bird’s eye view of the building.

    Combined with our Ready Action Plan web application, you will have all your property and content assets documented and better maintained.

RESTORING SOUTH LOUISIANA

Guarantee Restoration CEO, Shawn Folks, Discussing Hurricane IDA Restoration Efforts.

Call Us

Connect with our team to ask questions, report an issue, or get support. We have friendly operators on standby and ready to help.


1.800.349.HELP (4357)

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CLICK TO EMAIL

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Use our simple form to share a request, give feedback, or get the conversation started. We’ll follow up with the next steps.



GO TO FORM

WHAT WE RESTORE

Guarantee Restoration Services is the leading property damage restoration company along the Gulf Coast. Our team provides quick response and solutions to restore a business after a fire, water, wind, mold or other property damage.

Restoration
HEALTHCARE

HEALTHCARE


Restoration
HOTELS

HOTELS


Restoration
GOVERNMENT

GOVERNMENT


Restoration
ASSISTED LIVING

ASSISTED LIVING


Restoration
EDUCATION

EDUCATION


Restoration
MULTI-FAMILY

MULTI-FAMILY


Restoration
HEALTHCARE

HEALTHCARE


Restoration
HOTELS
Restoration
GOVERNMENT

GOVERNMENT


Restoration
ASSISTED LIVING

ASSISTED LIVING


Restoration
EDUCATION

EDUCATION


Restoration
MULTI-FAMILY

MULTI-FAMILY


HOW GUARANTEE RESTORATION STARTED

Guarantee Restoration Services was founded in 1974 in Baton Rouge, LA by William "Chunky" and Ellen Folks out of a desire to help others.


Guarantee eventually branched out into water damage emergency services and fire damage clean-up by building relationships with insurance agents and adjusters. Our next evolution was becoming a general contractor to help rebuild homes after fire damage cleaning was complete. Then, we added air duct cleaning services, which today has become an integral part of maintaining indoor air quality in residential and commercial buildings. 


LEARN MORE CALL NOW

GET IMMEDIATE HELP TODAY 

By Christina Mullins July 22, 2026
FOR IMMEDIATE RELEASE Contact Information: Zack Klein Director of Marketing and Business Development 225-753-8682 Zack@247GRS.com Guarantee Restoration Services Launches National Sales Team to Expand Strategic Partnerships Across the Country BATON ROUGE, La. – June 16, 2026 – Guarantee Restoration Services (GRS), a leading full-service restoration contractor serving the Gulf Coast since 1974, is proud to announce the implementation of its new National Sales Team. This strategic initiative marks an exciting step forward in the company’s continued growth and commitment to serving clients and partners on a broader scale. The newly established team will be led by Barrett Dick, Director of National Sales, alongside Zack Klein, Director of Business Development and Marketing. Together, they have played a pivotal role in growing GRS relationships across multiple industries throughout the Gulf Coast and beyond for over a decade. The team also includes newly hired account executives, David Stern and Chad Catalano. “Over the years, we have seen our partnerships and opportunities continue to grow beyond our traditional footprint,” said Zack Klein, Director of Business Development and Marketing at Guarantee Restoration Services. “Creating a dedicated National Sales Team allows us to strengthen those relationships, support our partners on a larger scale, and continue expanding the reach of the GRS brand, while staying true to the service and responsiveness we are known for.” Dick, who will celebrate 10 years with GRS next month, brings extensive industry knowledge and leadership experience to the role. He holds multiple Institute of Inspection Cleaning and Restoration Certification (IICRC) credentials, including Water Damage Restoration Technician (WRT), Applied Structural Drying (ASD), Applied Microbial Remediation Technician (AMRT), and Fire & Smoke Damage Restoration Technician (FSRT). After graduating from Louisiana State University, Barrett began his professional career with Marucci Sports before joining Guarantee Restoration Services in July 2016. Just weeks into his time with the company, the historic Great Flood of 2016 impacted Southeastern Louisiana, providing him with firsthand experience managing large-scale losses and coordinating restoration efforts for major school districts and commercial clients. Since then, he has helped cultivate business development efforts throughout Louisiana and nationally, working closely with partners in hospitality, education, government, healthcare, and other commercial sectors. “Our focus has always been relationship-driven,” said Dick. “We want our clients and partners to know they have a team they can rely on before, during, and after a disaster. This National Sales Team is another way we are investing in those relationships and positioning Guarantee to better serve organizations wherever they need us.” As part of the expansion, GRS hired David Stern as a National Sales Account Executive. Stern brings more than a decade of high-level sales and relationship management experience from the professional sports industry. Prior to joining our team, he served with the New Orleans Saints and Pelicans organization, where he consistently ranked among the organization’s top sales representatives and generated more than $38 million in multiyear contracts throughout his career. “David’s experience of building relationships, managing high-profile partnerships, and delivering exceptional client service makes him a tremendous addition to our team,” added Klein. “His background and skillset align perfectly with the direction we are heading as a company.” The National Sales Team also includes Chad Catalano, who joined Guarantee Restoration Services in January 2026. Catalano brings nearly two decades of restoration industry experience, with a strong background in sales leadership, project coordination, and relationship development throughout the Southeast and Gulf South regions. Prior to joining GRS, Catalano served as National Sales Manager for ServiceMaster DSI and spent more than 16 years with US Restoration as a Sales and Project Coordinator. Throughout his career, he has built long-standing partnerships while helping clients navigate complex restoration and recovery projects. In addition to his restoration industry experience, Catalano also spent several years as a successful high school baseball coach in the New Orleans area, earning multiple district championships and Coach of the Year honors. His leadership, communication skills, and client-focused approach make him a valuable addition to the growing national team. Guarantee Restoration Services continues to serve clients across Louisiana, Mississippi, and Alabama with six locations in Baton Rouge, Lafayette, and New Orleans, Louisiana; Gulfport and Jackson, Mississippi; and Mobile, Alabama. With the implementation of its National Sales Team, GRS is further expanding its ability to support partners across the country through large-loss response, catastrophe recovery, and national account relationships. The company specializes in water, fire, mold, storm, and biohazard restoration, as well as reconstruction and pre-loss planning services. For more information about Guarantee Restoration Services, visit www.GuaranteeRestoration.com or call 1-800-349-HELP (4357).
By Erik Seagrave July 15, 2026
Learn how Guarantee Restoration Services provides expert reconstruction services in Mobile, AL after water, fire, storm, and property damage. (
By Christina Mullins July 8, 2026
Behind every successful restoration project is a team of dedicated professionals committed to helping customers recover after disaster strikes. This month, we're introducing Jerome Etienne , a technician at our Baton Rouge office whose hard work and honesty make him a valued member of the Guarantee Restoration Services team. From Forklift Driver to Restoration Technician Jerome is originally from Lafayette, Louisiana , and joined Guarantee Restoration Services in September 2024 . Before beginning his career in restoration, he worked as a forklift driver. Since joining GRS, Jerome has embraced the hands-on nature of restoration work and takes pride in helping prepare properties for the rebuilding process. Finding Satisfaction in Demolition Work. When asked what he enjoys most about working at GRS, Jerome didn't hesitate. He enjoys working on demolition projects, where every job presents a new challenge and plays an important role in restoring a property after damage. Removing damaged materials safely and efficiently helps lay the foundation for the next phase of the restoration process, making demolition one of the most critical steps in recovery. Living the Core Value of Honesty Of GRS's five core values, Honesty is the one that resonates most with Jerome. "I believe people appreciate knowing the truth, especially after their property has been damaged. Being honest, dependable, and transparent helps build trust and shows our customers they can count on us from start to finish." Jerome believes honest communication helps reassure customers during stressful situations while building lasting trust throughout the restoration process. Advice for New Team Members Jerome's advice for anyone starting a career in restoration is straightforward. "Follow what the Lead Tech says. You'll learn everything you need to know." By staying willing to learn and trusting experienced team members, new technicians can quickly build the skills and confidence needed to succeed in the field. Outside of Work When he's off the clock, Jerome enjoys spending time outdoors. Whether he's fishing or visiting the gun range, he enjoys activities that allow him to unwind after the work week. A Childhood Dream As a kid, Jerome dreamed of owning a food truck. While his career path eventually led him to restoration, that entrepreneurial spirit and strong work ethic continue to shine through in everything he does. Thank You, Jerome! We're proud to have Jerome as part of the Guarantee Restoration Services family. His dedication, honesty, and willingness to tackle every challenge help make a difference for both our customers and our team every day. Interested in Joining the GRS Team? At Guarantee Restoration Services, we're always looking for hardworking individuals who share our commitment to excellence, honesty, efficiency, and partnership. If you're interested in building a rewarding career with a team that makes a difference every day, we'd love to hear from you. Visit our Careers page to learn more about current opportunities and become part of the GRS family.
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"The care and understanding we received from Guarantee was so refreshing. It was a huge burden lifted when they came to our rescue. Compassion, understanding, and expeditious response is what we got, in addition to the work they came to perform."

Belle K.

"Employees were: Responsive, Professional, Helpful, Friendly, Felt they put my best interests first. Highly recommend Guarantee Restoration Services!"

Steve T.

"I used Guarantee Restoration to repair damage caused by a cross threaded valve. I needed baseboards, shoe molding and wallboard. They did a superb job at half the estimate and half the time. I would highly recommend them for jobs large and small."

Charles S.

"Very positive experience with guarantee restoration. I would describe them as professional, informed, on time, very courteous and respectful and good communicators."

Catherine W.