Meet The Team | Brian McCaughan

Christina Mullins • May 13, 2026

Behind every successful project at Guarantee Restoration Services is a team member dedicated to making a difference. This month, we’re proud to feature Brian McCaughan, Mitigation Manager at our Gulfport Branch. With more than two decades of industry experience and a strong belief in teamwork, Brian continues to lead by example both in and out of the field.

From Montgomery to the Mississippi Gulf Coast

Born in Montgomery, Brian moved to Gulfport with his family at just one year old and has proudly called the Mississippi Gulf Coast home ever since. Growing up in the area helped shape the strong work ethic and appreciation for community that continue to guide him today.


Building a Foundation in HVAC and Refrigeration

After high school, Brian attended Mississippi Gulf Coast Community College, where he studied HVAC and Refrigeration. That technical background would later become a valuable asset throughout his long career in maintenance and restoration.


More Than Two Decades in the Apartment Industry

Before joining Guarantee Restoration Services, Brian spent 22 years in the apartment industry as a Regional Maintenance Supervisor. Those years provided extensive experience in property maintenance, leadership, and problem-solving while also giving him a deep understanding of the importance of responding quickly and effectively when challenges arise.


Growing Through the Ranks at GRS

Brian joined Guarantee Restoration Services on September 28, 2020, beginning his journey as a Technician. Through hard work, dedication, and a commitment to teamwork, he eventually advanced into the position of Lead Technician and again to his current role of Mitigation Manager.


One of the things Brian values most about GRS is the ability to accomplish goals together as a team.

“There are no limits to what we can accomplish when we work together as a team.”


A Core Value Rooted in Partnership

Of all the GRS core values, Partnership resonates the most with Brian.

For him, success is about working alongside others to achieve a common goal and recognizing that no accomplishment happens alone.


“Partnership resonates with me because I truly enjoy working alongside a team to achieve a common goal. There’s nothing better than reaching success and being able to say ‘we did it’—knowing it wouldn’t have been possible without the team around me.”


Advice for New Team Members

When asked what advice he would give to a new GRS team member, Brian shared a simple but meaningful reminder:

“Never give up on a goal you set for yourself—you never know what opportunities may come from staying committed.”

That mindset has clearly played a major role throughout his career and personal growth.

Life Outside of Work

Outside of work, Brian enjoys spending quality time with his wife, four daughters and five grandchildren. Family is a major part of his life, and he values every opportunity to make memories with them. When he has time to relax, you can also find him out enjoying a ride on his Harley.


A Childhood Dream of Becoming a Motorcycle Cop

As a kid, Brian dreamed of becoming a motorcycle cop. While his career path ultimately led him into the restoration industry, the same sense of dedication, discipline, and responsibility still shines through in the work he does today.


Thank You for Being Part of the GRS Team

At Guarantee Restoration Services, team members like Brian continue to make a lasting impact through leadership, partnership, and commitment to excellence. We are grateful to have him as part of the GRS family and look forward to all that’s ahead for him.


Apply Today!

Guarantee Restoration Services proudly serves communities across the Gulf Coast, with locations in Lafayette, Baton Rouge, and New Orleans, Louisiana; Gulfport and Jackson, Mississippi; and Mobile, Alabama.


As we continue to grow, we’re always looking for motivated, hardworking individuals to join our team. If you or someone you know is ready to take the next step, visit our website to explore our current openings: www.GuaranteeRestoration.com.


We’d love the opportunity to connect and show you what it means to be part of the GRS Family!

By Brandon Roberts August 5, 2026
Discover what to do after finding mold in your business or home. Learn why fast action and professional mold remediation can help prevent further damage.
By Shawn Folks July 29, 2026
Learn how using one team for mitigation and reconstruction streamlines disaster recovery, improves communication, and reduces downtime.
By Christina Mullins July 22, 2026
FOR IMMEDIATE RELEASE Contact Information: Zack Klein Director of Marketing and Business Development 225-753-8682 Zack@247GRS.com Guarantee Restoration Services Launches National Sales Team to Expand Strategic Partnerships Across the Country BATON ROUGE, La. – June 16, 2026 – Guarantee Restoration Services (GRS), a leading full-service restoration contractor serving the Gulf Coast since 1974, is proud to announce the implementation of its new National Sales Team. This strategic initiative marks an exciting step forward in the company’s continued growth and commitment to serving clients and partners on a broader scale. The newly established team will be led by Barrett Dick, Director of National Sales, alongside Zack Klein, Director of Business Development and Marketing. Together, they have played a pivotal role in growing GRS relationships across multiple industries throughout the Gulf Coast and beyond for over a decade. The team also includes newly hired account executives, David Stern and Chad Catalano. “Over the years, we have seen our partnerships and opportunities continue to grow beyond our traditional footprint,” said Zack Klein, Director of Business Development and Marketing at Guarantee Restoration Services. “Creating a dedicated National Sales Team allows us to strengthen those relationships, support our partners on a larger scale, and continue expanding the reach of the GRS brand, while staying true to the service and responsiveness we are known for.” Dick, who will celebrate 10 years with GRS next month, brings extensive industry knowledge and leadership experience to the role. He holds multiple Institute of Inspection Cleaning and Restoration Certification (IICRC) credentials, including Water Damage Restoration Technician (WRT), Applied Structural Drying (ASD), Applied Microbial Remediation Technician (AMRT), and Fire & Smoke Damage Restoration Technician (FSRT). After graduating from Louisiana State University, Barrett began his professional career with Marucci Sports before joining Guarantee Restoration Services in July 2016. Just weeks into his time with the company, the historic Great Flood of 2016 impacted Southeastern Louisiana, providing him with firsthand experience managing large-scale losses and coordinating restoration efforts for major school districts and commercial clients. Since then, he has helped cultivate business development efforts throughout Louisiana and nationally, working closely with partners in hospitality, education, government, healthcare, and other commercial sectors. “Our focus has always been relationship-driven,” said Dick. “We want our clients and partners to know they have a team they can rely on before, during, and after a disaster. This National Sales Team is another way we are investing in those relationships and positioning Guarantee to better serve organizations wherever they need us.” As part of the expansion, GRS hired David Stern as a National Sales Account Executive. Stern brings more than a decade of high-level sales and relationship management experience from the professional sports industry. Prior to joining our team, he served with the New Orleans Saints and Pelicans organization, where he consistently ranked among the organization’s top sales representatives and generated more than $38 million in multiyear contracts throughout his career. “David’s experience of building relationships, managing high-profile partnerships, and delivering exceptional client service makes him a tremendous addition to our team,” added Klein. “His background and skillset align perfectly with the direction we are heading as a company.” The National Sales Team also includes Chad Catalano, who joined Guarantee Restoration Services in January 2026. Catalano brings nearly two decades of restoration industry experience, with a strong background in sales leadership, project coordination, and relationship development throughout the Southeast and Gulf South regions. Prior to joining GRS, Catalano served as National Sales Manager for ServiceMaster DSI and spent more than 16 years with US Restoration as a Sales and Project Coordinator. Throughout his career, he has built long-standing partnerships while helping clients navigate complex restoration and recovery projects. In addition to his restoration industry experience, Catalano also spent several years as a successful high school baseball coach in the New Orleans area, earning multiple district championships and Coach of the Year honors. His leadership, communication skills, and client-focused approach make him a valuable addition to the growing national team. Guarantee Restoration Services continues to serve clients across Louisiana, Mississippi, and Alabama with six locations in Baton Rouge, Lafayette, and New Orleans, Louisiana; Gulfport and Jackson, Mississippi; and Mobile, Alabama. With the implementation of its National Sales Team, GRS is further expanding its ability to support partners across the country through large-loss response, catastrophe recovery, and national account relationships. The company specializes in water, fire, mold, storm, and biohazard restoration, as well as reconstruction and pre-loss planning services. For more information about Guarantee Restoration Services, visit www.GuaranteeRestoration.com or call 1-800-349-HELP (4357).
VIEW ALL BLOGS