Meet The Team | Patience Hook
At Guarantee Restoration Services, our team members are the heart of everything we do. Their dedication to helping others and commitment to providing exceptional service make a difference in the communities we serve. This month, we're excited to introduce you to Patience Hook, a Technician at our Jackson, Mississippi, branch!
Getting to Know Patience
Originally from the small town of Batesburg-Leesville, South Carolina, Patience joined the GRS team in June 2025. Before beginning her career in the restoration industry, she worked as a Scale Operator at a chicken processing plant.
Since joining GRS, Patience has embraced the opportunity to meet new people and make a positive impact during challenging situations.
"What I love most about working at GRS is meeting new people and helping others through their difficult times," she shared.
A Commitment to Helping Others
Of GRS's five core values—Efficiency, Excellence, Commitment, Honesty, and Partnership—Patience identifies most strongly with Commitment.
"I strive to put in the effort, dedication, and support that the company stands for while helping the communities we serve," she explained.
Patience also believes that learning from others is an important part of growing professionally. Her advice to new GRS team members is simple but meaningful.
"Don't let age be a factor when learning. Everyone has something they can teach you. Don't be afraid to ask questions."
Life Outside of GRS
Outside of work, Patience enjoys spending time at home playing video games, as well as getting outdoors for archery and kayaking. One interesting fact about Patience is that, growing up, she dreamed of becoming a professional trick rider and trainer in the rodeo!
Whether she's responding to a restoration project, supporting her fellow team members, or learning something new, Patience brings a willingness to help and a commitment to making a difference.
We're grateful to have Patience as part of our Jackson team and look forward to seeing her continued growth at GRS!
