WATER DAMAGE RESTORATION SERVICES

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Water damage restoration service page

What is Water damage restoration?


In many ways, contents handling is the most personal part of our job. That’s because we understand that your belongings are what makes your house a home. Your belongings can be directly and indirectly affected when a fire or flood strikes, and an immediate response is crucial in the fight to prevent further damage to the contents in your home or building. Without professional help, many people are stuck watching their possessions remain in ruins permanently.


Most importantly, we use good old-fashioned care to ensure the safety of your belongings after a disaster. We treat your belongings like they are our own.


  • Processing of contents from pack-out to move-back
  • Contents cleaning and storage at our 10,000+ square foot monitored warehouse
  • Furniture and appliance cleaning, repair and restoration
  • Detailed inventory systems, with a copy provided to customer
  • Storage vaults with easy access for customers
  • Drying chamber for drying documents, furniture and contents
  • A 1,000+ square foot ozone chamber for odor removal
  • Furniture and electronics restoration
  • Re-delivery of contents upon move-back


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WHy Guarantee Restoration?

  • INVENTORY & PACK-OUT

    Inventory, handling or pack-out of contents affected by a disaster.

  • ADEQUATELY EQUIPPED

    We have more than 1200 air movers, dehumidifiers, air scrubbers, extraction units and HEPA vacuums to handle any size loss.

  • 6 STRATEGIC LOCATIONS

    With 6 offices along the Gulf Coast, we are able to quickly mobilize when a loss occurs.

  • WATER EXTRACTIONS

    Water extraction, structural drying and dehumidification following water damage.

  • SECURITY BOARD-UP

    Security board-up of doors, windows or other structural openings following fire damage or vehicle impact.

  • HAZARDOUS MATERIAL REMOVAL

    Removal of hazardous materials and sanitation of property after harmful waste contamination, including sewage and blood-borne pathogens.

WATER DAMAGE SERVICES Q&A

See some common questions and answers related to our water damage services 

  • How to Minimize Business Disruption Following a Water Damage Event?

    Guarantee Restoration helps our clients minimize their business interruption following water damage by returning operations as quickly as possible. Our team responds and develops plans specific to the customer and location within hours of initial contact – any time of the day or night! 

  • What Takes Place During an Initial Water Damage Assessment?

    Once on-site, your local project manager will complete a damage assessment, developing a scope of work by using specialized technology and moisture meters to detect all affected materials. Guarantee Restoration can also mobilize resources, including extraction support and equipment, to stabilize the loss immediately, thus eliminating potential secondary damages and allowing us to begin drying the structure. 

  • What Should I Expect If My Business Has Experienced Water Damage?

    Each client, building, and loss is unique. Guarantee Restoration develops and executes a plan based on required parameters and expectations. With plenty of experience in water mitigation and emergency response, our focus is keeping your environment safe, as undisturbed as possible, and returned to pre-loss condition in the quickest, most efficient way possible. 

  • What is the Process for Drying Commercial Large Scale Water Damage?

    At Guarantee Restoration, we have powerful water extraction equipment for large-scale drying projects that can mitigate water damage in commercial properties. Specialized drying equipment such as trailer-mounted dehumidifiers and desiccants are used for large-scale projects to accelerate the drying process. When working in a large commercial property, moisture removal and quick drying are particularly important to help prevent mold growth. To ensure complete drying, we track and record moisture levels carefully and monitor progress until moisture levels reach the dry standard in the structure. Only then is it safe for occupants to return to the building and for any necessary repairs to begin.

  • What Type of Construction Work is Required for a Commercial Business Post Water Damage ?

    After successfully drying the structure, Guarantee Restoration can complete your commercial repairs if needed. Returning your building to its pre-loss state as fast as possible is extremely important to keep operations running smoothly. If called upon, during the mitigation phase of the project, Guarantee Restoration will immediately begin taking important steps such as measuring and ordering materials. This early preparation allows our team to repair the structure as soon as it is dry with little to no interruption. If you are filing a claim, we will work with your insurance company to get an agreed scope of work and price for the repairs.

  • What are the Three Main Categories Defined in a Commercial Water Loss?

    There are three main categories of water loss which are defined by the origin of the water, and the level of contamination. These categories determine which mitigation steps must be taken next. 

    • CAT 1: Clean water originating from a source that does not pose harm to humans. Wet materials can be saved by drying (e.g., any water intake for a washer or dishwasher).
    • CAT 2: Gray water that contains significant levels of contamination and has the potential to cause discomfort or sickness if consumed (e.g., any water outtake for a washer, dishwasher, or other appliance).
    • CAT 3: Black water that is grossly contaminated and certain to cause discomfort or sickness if consumed (e.g., floodwater and sewage).

  • What are the Classes That Define the Extent of Water Damage to Your Business?

    In addition to categories of water loss, there are also classes that determine the extent of the water damage in a structure.

    • Class 1: Water loss that affects a portion of the room.
    • Class 2: Water loss that affects the entire room of carpet and pad and has wicked up the walls less than 24”.
    • Class 3: Any water loss that comes from overhead.
    • Class 4: Any water trapped or bound within materials of very low permeance requiring special drying procedures (e.g., subfloor, plaster, brick, concrete).

  • What are the Specific and Proper Steps in Drying all Water Damage to Your Business?

    Depending on the category and class of water damage, specific and orderly steps must be taken to ensure complete and proper drying. By following these steps, you can rest assured that your structure is structurally sound and safe once again to occupy.

    • Excess Water Removal: During this step, any standing water and any materials that cannot be dried out must be removed from the structure.
    • Evaporation: This is the process of moving as much moisture as possible into the air and off of surfaces and materials.
    • Dehumidification: Once the moisture is in the air, a dehumidifier will be used to reduce overall moisture levels.
    • Temperature Control: Drying time can be reduced by controlling the atmospheric temperature of the structure—the hotter the air, the quicker the drying time.

Why Choose Guarantee Restoration for Water Damage Services?

While less extensive and dangerous instances of water damage may be addressed by an individual, hiring a professional is the only way to ensure total and proper restoration. Experts like those at Guarantee Restoration are certified and skilled in the removal of water, drying of materials, and restoration of damaged structures. Our team has the equipment and experience needed to get the job done right and return your structure to its pre-loss condition as quickly as possible. If you have experienced any form of water damage, whether residential or commercial, contact the professionals at Guarantee Restoration today. We are here to help!

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WATER RESTORATION PROCESS:

Guarantee Restoration Services’ process is designed to help us work with your site contact and insurance company to keep everyone informed each step of the process. Our guarantee is to ensure every challenge is met with solutions not excuses.

#1 CALL GUARANTEE

We are ready to respond when you need us most. You can call 1-800-349-4357 or email info@guaranteerestoration.net

#2 EMERGENCY RESPONSE

Our response team is deployed to prevent further damage from soot and water. With 5 offices along the Gulf Coast, we are there when you need us most.

#3 SITE INSPECTION

Project Managers arrive and assess the damage, understand your goals and develop a scope of work for approval.

#4 BEGIN MITIGATION

With approval to proceed, our team will begin the work of recovering your property from water damage.

#5 PROGRESS MEETINGS

Throughout the project, our team of project managers will communicate with the facility manager and insurance company to get the job done right the first time.

#6 FINAL WALK   THROUGH

Our work isn't done until you are satisfied. You can count on our guarantee on workmanship.

FOR EMERGENCY SERVICES CALL 1.800.349.HELP (4357)

INDUSTRIAL DEHUMIDIFIER

Dehumidifiers remove moisture from the air. This curbs the growth of mold and dust mites.

INFRARED CAMERAS

IR cameras quickly identify areas affected by water that can’t be seen with the naked eye and eliminates older, more costly inspection techniques.

COMMERCIAL AIR MOVERS

An air mover is designed to blow lower to the ground at high speeds, forcing water to quickly evaporate from floors and carpets.

WATER DETECTORS

Water Leak Detectors are conductivity sensors with an electrical contact output for detecting water leaks.

NEGATIVE ION GENERATORS

Air ionizers use ions to remove particulates, microbes, and odors from the air. Air ionizers make the air in a room healthier for people to breathe.

EXTRACTION UNITS

The water extraction step removes the majority of the water from your home or property, helping to reduce the drying time and to prevent mold and secondary water damage.

Restoration Services Offered

6 Restoration Service Locations


Serving the Gulf South Region

We understand disasters never sleep, and neither do we. That's why we’re available 24/7 to cover any property damage needs. Guarantee Restoration Services serves the Gulf Coast from our six strategically placed locations in Lafayette, Baton Rouge, and New Orleans, Louisiana, as well as Gulfport and Jackson, Mississippi and Mobile, Alabama.


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