The Evolving Role Of The Property Manager

Matthew Edwards • May 28, 2019

By 2025 the nearly 100-year old title of “Property Manager” will be replaced by titles far more reflective of the role. In the early 1930s, the position began as a Building Supervisor role. Formation of the Institute of Real Estate Management (IREM) began to elevate a career in property management.


The title “Certified Property Manager” was created and the status and quality of this role was significantly enhanced. As the real estate industry moves forward, the title, role and responsibilities of the Property Manager will dramatically change. Tomorrow’s Property Managers will be faced more on what’s inside the four walls of the community and could be closer to a General Manager or Concierge at Ritz Carlton.


Our team understands your evolving role and want to be a resource for you, your team and community members. Here are a few ways we can help:


RAP – a web/phone app to help you access vital information about your property from disaster plans to vendor contacts.


Training – your maintenance and leasing team members can be vital to lowering the cost of any size property damage. We use our over 45 years of experience to provide insights on how to prevent, report and manage a property damage event.


We are accredited in the state of Mississippi and Louisiana to provide CE hours to a growing number of property management professionals.


From marketing to events, Guarantee can help you with local events to marketing strategies. Our focus isn’t property damage, it is being a resource.


For more information on how we can help you meet the demands of your evolving role; including how to prepare for emergency/disaster recovery plan call our team at 1-800-349-4357.

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Meet The Team | Jerome Etienne

By Christina Mullins • July 8, 2026
Behind every successful restoration project is a team of dedicated professionals committed to helping customers recover after disaster strikes. This month, we're introducing Jerome Etienne , a technician at our Baton Rouge office whose hard work and honesty make him a valued member of the Guarantee Restoration Services team. From Forklift Driver to Restoration Technician Jerome is originally from Lafayette, Louisiana , and joined Guarantee Restoration Services in September 2024 . Before beginning his career in restoration, he worked as a forklift driver. Since joining GRS, Jerome has embraced the hands-on nature of restoration work and takes pride in helping prepare properties for the rebuilding process. Finding Satisfaction in Demolition Work. When asked what he enjoys most about working at GRS, Jerome didn't hesitate. He enjoys working on demolition projects, where every job presents a new challenge and plays an important role in restoring a property after damage. Removing damaged materials safely and efficiently helps lay the foundation for the next phase of the restoration process, making demolition one of the most critical steps in recovery. Living the Core Value of Honesty Of GRS's five core values, Honesty is the one that resonates most with Jerome. "I believe people appreciate knowing the truth, especially after their property has been damaged. Being honest, dependable, and transparent helps build trust and shows our customers they can count on us from start to finish." Jerome believes honest communication helps reassure customers during stressful situations while building lasting trust throughout the restoration process. Advice for New Team Members Jerome's advice for anyone starting a career in restoration is straightforward. "Follow what the Lead Tech says. You'll learn everything you need to know." By staying willing to learn and trusting experienced team members, new technicians can quickly build the skills and confidence needed to succeed in the field. Outside of Work When he's off the clock, Jerome enjoys spending time outdoors. Whether he's fishing or visiting the gun range, he enjoys activities that allow him to unwind after the work week. A Childhood Dream As a kid, Jerome dreamed of owning a food truck. While his career path eventually led him to restoration, that entrepreneurial spirit and strong work ethic continue to shine through in everything he does. Thank You, Jerome! We're proud to have Jerome as part of the Guarantee Restoration Services family. His dedication, honesty, and willingness to tackle every challenge help make a difference for both our customers and our team every day. Interested in Joining the GRS Team? At Guarantee Restoration Services, we're always looking for hardworking individuals who share our commitment to excellence, honesty, efficiency, and partnership. If you're interested in building a rewarding career with a team that makes a difference every day, we'd love to hear from you. Visit our Careers page to learn more about current opportunities and become part of the GRS family.

Mitigation vs. Reconstruction: What's the Difference?

By Zack Klein • July 1, 2026
Learn the difference between mitigation and reconstruction, and how GRS restores properties after water, fire, storm, and mold damage.

How Mississippi’s Climate Accelerates Water Damage

By Christy Jones Huff • June 24, 2026
Learn why water damage escalates quickly in Jackson, MS, and how fast professional mitigation helps prevent costly repairs and mold growth.
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