Family Day Tradition Continues At Guarantee Restoration Services

Christina Mullins • November 18, 2020

As we have reiterated in many of our recent blogs, this year has been difficult in so many ways. First, the COVID-19 pandemic has affected the entire world in some way, shape or form. This hurricane season has also been one for the record books. In spite of these difficult circumstances, our team at Guarantee Restoration Services has continued to pivot our services as necessary and grow our business. Each year, we host a big crawfish boil for our team, but were not able to have one this year. Fortunately, we were able to pull off our annual family day. The event took place on Saturday, November 14th at Parc 73 Reception & Conference Center in Prairieville. We had a tremendous turnout at our “carnival!” It truly was a beautiful Fall day in South Louisiana.


“My family and I are so gracious for each and every member of our team. Family day is just a small way to say thank you for the resiliency that they have shown time and time again throughout this year,” said Shawn Folks, CEO of GRS



BEHIND THE SCENES AT GRS FAMILY DAY 2020


FAMILY DAY: THE MENU

Like any great party, we enjoyed a tasty menu planned by our human resources department. The buffet featured pulled pork and smoked beef brisket, as well as three delicious sides of potato salad, baked beans and macaroni and cheese. Of course, this barbecue menu could not be complete without grilled hamburgers and hot dogs, along with all the “fixings” and condiments. For a sweet treat, there were freshly-baked assorted cookies. In addition, on the outside patio, there was carnival favorite treats of popcorn and cotton candy!

FAMILY DAY: THE FUN

At the entrance table, guests were welcomed with an awesome balloon arch that led the way to the fun! Across the Parc 73 front property, there were inflatables and games set-up for our team and their families to enjoy. These included a giant foosball table and dart board, oversized Jenga game, assorted sports games, “axe” throwing, a “Wild Wild West” shootout, and many others.

FAMILY DAY: THE MAGIC 

A carnival is not complete without a magician! We were lucky to have the talents of Craig Boudreaux of Dutchtown with us for the afternoon. Attendees watched a magic show, where even the adults were flabbergasted with amazement. Following the magic show, Boudreaux created balloon animals and figurines for the kids until the event came to an end.

FAMILY DAY: THE PRIZES

Upon arrival to family day, our team members were issued a raffle tickets for a chance to win one of 15 prizes. Guests were also able to guess how many lollipops were in a jar. Throughout the afternoon, our Director of Human Resources & Safety, Marcie Richardson announced numbers. Our team members punched through a number on a board to get a piece of paper with their prize listed on it. The prizes included two TVs, an air fryer, a drill set, a freestyle rocking chair, a turkey fryer, miscellaneous gift cards and more.

JOIN OUR TEAM

It was a wonderful day, and we were happy to celebrate family day with our amazing team of dedicated professionals. Although we know how to have fun, we are always there when you need us most. That’s why we are available 24/7 for any water, fire, mold or other property emergency, which is not just a number, it’s a guarantee. For additional information on our services, please visit www.guaranteerestoration.com. If you or someone you know may be interested in joining our team, check out our current available positions here.

Guarantee Restoration Services Launches National Sales Team to Expand Strategic Partnerships Across the Country

By Christina Mullins • July 22, 2026
FOR IMMEDIATE RELEASE Contact Information: Zack Klein Director of Marketing and Business Development 225-753-8682 Zack@247GRS.com Guarantee Restoration Services Launches National Sales Team to Expand Strategic Partnerships Across the Country BATON ROUGE, La. – June 16, 2026 – Guarantee Restoration Services (GRS), a leading full-service restoration contractor serving the Gulf Coast since 1974, is proud to announce the implementation of its new National Sales Team. This strategic initiative marks an exciting step forward in the company’s continued growth and commitment to serving clients and partners on a broader scale. The newly established team will be led by Barrett Dick, Director of National Sales, alongside Zack Klein, Director of Business Development and Marketing. Together, they have played a pivotal role in growing GRS relationships across multiple industries throughout the Gulf Coast and beyond for over a decade. The team also includes newly hired account executives, David Stern and Chad Catalano. “Over the years, we have seen our partnerships and opportunities continue to grow beyond our traditional footprint,” said Zack Klein, Director of Business Development and Marketing at Guarantee Restoration Services. “Creating a dedicated National Sales Team allows us to strengthen those relationships, support our partners on a larger scale, and continue expanding the reach of the GRS brand, while staying true to the service and responsiveness we are known for.” Dick, who will celebrate 10 years with GRS next month, brings extensive industry knowledge and leadership experience to the role. He holds multiple Institute of Inspection Cleaning and Restoration Certification (IICRC) credentials, including Water Damage Restoration Technician (WRT), Applied Structural Drying (ASD), Applied Microbial Remediation Technician (AMRT), and Fire & Smoke Damage Restoration Technician (FSRT). After graduating from Louisiana State University, Barrett began his professional career with Marucci Sports before joining Guarantee Restoration Services in July 2016. Just weeks into his time with the company, the historic Great Flood of 2016 impacted Southeastern Louisiana, providing him with firsthand experience managing large-scale losses and coordinating restoration efforts for major school districts and commercial clients. Since then, he has helped cultivate business development efforts throughout Louisiana and nationally, working closely with partners in hospitality, education, government, healthcare, and other commercial sectors. “Our focus has always been relationship-driven,” said Dick. “We want our clients and partners to know they have a team they can rely on before, during, and after a disaster. This National Sales Team is another way we are investing in those relationships and positioning Guarantee to better serve organizations wherever they need us.” As part of the expansion, GRS hired David Stern as a National Sales Account Executive. Stern brings more than a decade of high-level sales and relationship management experience from the professional sports industry. Prior to joining our team, he served with the New Orleans Saints and Pelicans organization, where he consistently ranked among the organization’s top sales representatives and generated more than $38 million in multiyear contracts throughout his career. “David’s experience of building relationships, managing high-profile partnerships, and delivering exceptional client service makes him a tremendous addition to our team,” added Klein. “His background and skillset align perfectly with the direction we are heading as a company.” The National Sales Team also includes Chad Catalano, who joined Guarantee Restoration Services in January 2026. Catalano brings nearly two decades of restoration industry experience, with a strong background in sales leadership, project coordination, and relationship development throughout the Southeast and Gulf South regions. Prior to joining GRS, Catalano served as National Sales Manager for ServiceMaster DSI and spent more than 16 years with US Restoration as a Sales and Project Coordinator. Throughout his career, he has built long-standing partnerships while helping clients navigate complex restoration and recovery projects. In addition to his restoration industry experience, Catalano also spent several years as a successful high school baseball coach in the New Orleans area, earning multiple district championships and Coach of the Year honors. His leadership, communication skills, and client-focused approach make him a valuable addition to the growing national team. Guarantee Restoration Services continues to serve clients across Louisiana, Mississippi, and Alabama with six locations in Baton Rouge, Lafayette, and New Orleans, Louisiana; Gulfport and Jackson, Mississippi; and Mobile, Alabama. With the implementation of its National Sales Team, GRS is further expanding its ability to support partners across the country through large-loss response, catastrophe recovery, and national account relationships. The company specializes in water, fire, mold, storm, and biohazard restoration, as well as reconstruction and pre-loss planning services. For more information about Guarantee Restoration Services, visit www.GuaranteeRestoration.com or call 1-800-349-HELP (4357).

Reconstruction Services in Mobile: Rebuilding After Storm and Property Damage

By Erik Seagrave • July 15, 2026
Learn how Guarantee Restoration Services provides expert reconstruction services in Mobile, AL after water, fire, storm, and property damage. (

Meet The Team | Jerome Etienne

By Christina Mullins • July 8, 2026
Behind every successful restoration project is a team of dedicated professionals committed to helping customers recover after disaster strikes. This month, we're introducing Jerome Etienne , a technician at our Baton Rouge office whose hard work and honesty make him a valued member of the Guarantee Restoration Services team. From Forklift Driver to Restoration Technician Jerome is originally from Lafayette, Louisiana , and joined Guarantee Restoration Services in September 2024 . Before beginning his career in restoration, he worked as a forklift driver. Since joining GRS, Jerome has embraced the hands-on nature of restoration work and takes pride in helping prepare properties for the rebuilding process. Finding Satisfaction in Demolition Work. When asked what he enjoys most about working at GRS, Jerome didn't hesitate. He enjoys working on demolition projects, where every job presents a new challenge and plays an important role in restoring a property after damage. Removing damaged materials safely and efficiently helps lay the foundation for the next phase of the restoration process, making demolition one of the most critical steps in recovery. Living the Core Value of Honesty Of GRS's five core values, Honesty is the one that resonates most with Jerome. "I believe people appreciate knowing the truth, especially after their property has been damaged. Being honest, dependable, and transparent helps build trust and shows our customers they can count on us from start to finish." Jerome believes honest communication helps reassure customers during stressful situations while building lasting trust throughout the restoration process. Advice for New Team Members Jerome's advice for anyone starting a career in restoration is straightforward. "Follow what the Lead Tech says. You'll learn everything you need to know." By staying willing to learn and trusting experienced team members, new technicians can quickly build the skills and confidence needed to succeed in the field. Outside of Work When he's off the clock, Jerome enjoys spending time outdoors. Whether he's fishing or visiting the gun range, he enjoys activities that allow him to unwind after the work week. A Childhood Dream As a kid, Jerome dreamed of owning a food truck. While his career path eventually led him to restoration, that entrepreneurial spirit and strong work ethic continue to shine through in everything he does. Thank You, Jerome! We're proud to have Jerome as part of the Guarantee Restoration Services family. His dedication, honesty, and willingness to tackle every challenge help make a difference for both our customers and our team every day. Interested in Joining the GRS Team? At Guarantee Restoration Services, we're always looking for hardworking individuals who share our commitment to excellence, honesty, efficiency, and partnership. If you're interested in building a rewarding career with a team that makes a difference every day, we'd love to hear from you. Visit our Careers page to learn more about current opportunities and become part of the GRS family.
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