Driving Company Culture

Rob Calais • Oct 27, 2021

Company culture has become more of a buzz phrase in recent years. At the height of the pandemic, many organizations changed the way they approached time-off, the typical 9 AM – 5 PM schedule, etcetera. Employees’ personal lives have become more pertinent and considered in reevaluating and adjusting existing policies.


A company’s culture is represented in a few ways. These include, but are not limited to:

  • The values that are held by an organization.
  • The way the employees interact.
  • The decisions that the leaders make daily. 


There are several identifiers of company culture including work environment, the style of the leadership team within an organization, values and ethics, goals of the company, and a clearly-defined mission statement.


Company culture is not something that is established instantaneously. It is developed over time and when team members understand expected behaviors and outcomes, culture is then reflected at all levels of the company. The culture becomes part of daily expectations and is reflected in interactions with clients.


At Guarantee Restoration Services, over the years, we have altered both our company mission statement, but our five core values have mostly stayed the same.


Our GRS Mission Statement:

Our mission is to serve friends, family, and partners by delivering effective solutions, providing honest and dependable services while ensuring continuity for their lives and businesses.


Our 5 Core Values:

  • Honesty
  • Workmanship
  • Efficiency
  • Commitment
  • Partnership


Whenever employees and leadership share in the implementation of a mission statement and core values, a true company culture is created. Once this is done, your organization will not only grow and be more successful then, but well into the future!


Since 1974, Guarantee Restoration Services has been the leading property damage company along the Gulf Coast. Our dedicated business development professionals, including me, are here to assist you for whatever comes your way – no matter the time of day!! At GRS, we are available 24/7…which is not just a number, it’s a GUARANTEE!




Rob Calais is a Business Development Associate at our Lafayette branch. He has been with GRS since April 2019. To connect with him, visit LinkedIn or send him an email.

Pre-Loss Damage Audit: 4 Reasons to Invest in Pre-Loss Planning
By Barrett Dick 15 May, 2024
By making pre-loss planning investments, businesses can limit disruptions to operations, reduce adverse financial effects, accelerate the restoration process, and prevent permanent closures.
By Christina Mullins 08 May, 2024
Every time I write the May Meet the Team feature, my first instinct is to start it with “It’s gonna be MAY!” Must be the millennial in me to want to begin it with the iconic *NSYNC track. I digress. We are back with this month’s featured employee, Jordan Steib, who serves as the Marketing Manager of GRS. Jordan was born and raised in the South Louisiana city of Thibodaux. After graduating from high school, he attended Nicholls State University before joining the workforce. He was a Lead Administrative Assistant at the Terrebonne ARC for a decade. When he moved to Baton Rouge in 2017, he served in a few administrative and office management positions before joining our GRS team in December 2019. Since arriving at Guarantee Restoration Services, Jordan as served as administrative support for the Business Development and Marketing department and as an Executive Assistant to our CEO, Shawn Folks. In July 2022, he was promoted to Marketing Manager, where he has thrived in planning and filming most of our video content. During his tenure, he has also hired a marketing assistant, which has vastly improved the department’s functionality and capabilities. He has been instrumental in building and expanding our brand awareness. We have also increased the support we can provide our fellow GRS team members. In addition, we have steadily cultivated a better sense of teamwork and community through our company culture engagement activities, such as National Cocoa Day and “Pumpkins and Pies.” Personally, he is the second born of three sons to his parents, Martha and Damian. He is the proud cat father of Bridgette Anne Steib, who turns 3 years old this month. In his spare time, he has recently taken up home wine making and has really enjoyed the (literal) fruits of his labor. He has made wine with strawberries, blackberries, blueberries, cherries and raspberries. His hobbies also include camping, tubing, boating and fishing with friends. Additionally, over the years, he has become quite the home chef and enjoys cooking for himself and having friends over for dinner. He enjoys being creative and decorating for different holidays. Finally, when he can go home to Thibodaux, he enjoys nothing more than spending time with his parents, brothers, sisters-in-law, nephew and nieces.
Pre-Loss Planning Services: Technology and Expertise to Protect Your Business
By Zack Klein 01 May, 2024
Guarantee Restoration Services provides a full range of pre-loss planning services aimed at properly equipping companies in the event of a catastrophic incident.
VIEW ALL BLOGS
Share by: