Meet The Team | Maegan Crow

Christina Mullins • September 11, 2024

As Hurricane Francine approaches the Louisiana coast, we want to take a moment to share another edition of our "Meet the Team" series. Each month, we highlight a different team member from one of our six locations. This month, we are excited to introduce you to Maegan Crow, one of our talented technicians from Jackson, Mississippi. 

 

Maegan’s Journey to GRS   

Maegan Crow was born and raised in various parts of Rankin County, Mississippi, due to life challenges that shaped her upbringing. Reflecting on her experiences, Maegan shared, “This experience gave me a deep appreciation for the community and a strong connection to the people here. It also taught me resilience, adaptability, and a diverse perspective, which have been invaluable in both my personal and professional life.” 

 

Before joining Guarantee Restoration Services in April 2024, Maegan worked in law enforcement. She described her transition into the restoration industry as a rewarding one. “The satisfaction of bringing something damaged or worn back to life is incredibly rewarding. Each project presents a unique challenge, and I enjoy the hands-on work and the opportunity to see the tangible results of my efforts. Being able to help people restore something valuable to them, whether it’s a home or a piece of history, is what makes this career so fulfilling for me,” Maegan said. 

 

Life Outside of Work   

Maegan’s personal life is just as full as her professional one. She and her girlfriend, Nyah, share their lives with two beloved poodles, Knash (2) and Cookie Monster (4), who keep them busy outside of work. In her downtime, Maegan enjoys yard work, finding it a great way to unwind. She also emphasized the importance of maintaining a healthy work-life balance. “Balancing these responsibilities has taught me the importance of time management. Staying active and engaged in my personal life helps me bring more energy and focus to my professional role,” she noted. 

 

As a devoted fan of the Dallas Cowboys, Maegan cherishes her connection to her late father through their shared love of the team. “They were my dad’s favorite team, and supporting them has become a cherished part of honoring his memory. It’s something that brings me a lot of joy and connection to him,” she added. 

Advice for Employees and Leaders   

When asked about advice for others in the company, Maegan had valuable insights for both employees and leaders. 

 

For Employees:   

“My advice for employees is to stay adaptable and open to learning. No matter the challenges you face, resilience and a willingness to grow can turn obstacles into opportunities. Take pride in your work and strive for excellence in everything you do. The effort you put in today will shape your success tomorrow. Finally, build strong relationships with your team and community—supporting each other can make all the difference in overcoming challenges and achieving your goals.” 

 

For Leaders:   

“My advice for leaders is to lead by example and foster an environment of trust and respect. Be transparent with your team, communicate your vision clearly, and listen to their feedback. Empower your employees by giving them the tools and support they need to succeed, while also holding them accountable. Staying adaptable is crucial, as the business landscape is always evolving. Lastly, prioritize the development of your team—invest in their growth, and you’ll see the benefits in the strength and success of your organization.” 

 

Why Maegan Loves Working at GRS   

Although she didn’t have a specific career path in mind as a child, Maegan always knew she wanted to help people. When asked what she loves about working at Guarantee Restoration Services, she said, “What I love about working for GRS is the opportunity to make a tangible difference in people’s lives. The work is fulfilling because it involves not only restoring properties but also helping clients during challenging times. The supportive team environment and variety of projects keep things dynamic and engaging. I appreciate the company’s commitment to excellence and its dedication to customer satisfaction, which aligns with my own values and makes each day at work meaningful.” 

Join Our Family!

Guarantee Restoration Services operates out of six locations: Jackson and Gulfport, Mississippi; Lafayette, New Orleans, and Baton Rouge, Louisiana; and our newest location in Mobile, Alabama. If you or someone you know is interested in joining a dedicated team in the restoration industry, visit our website for a full list of available positions. We're always looking for passionate individuals to join our GRS Family! 

Guarantee Restoration Services Launches National Sales Team to Expand Strategic Partnerships Across the Country

By Christina Mullins • July 22, 2026
FOR IMMEDIATE RELEASE Contact Information: Zack Klein Director of Marketing and Business Development 225-753-8682 Zack@247GRS.com Guarantee Restoration Services Launches National Sales Team to Expand Strategic Partnerships Across the Country BATON ROUGE, La. – June 16, 2026 – Guarantee Restoration Services (GRS), a leading full-service restoration contractor serving the Gulf Coast since 1974, is proud to announce the implementation of its new National Sales Team. This strategic initiative marks an exciting step forward in the company’s continued growth and commitment to serving clients and partners on a broader scale. The newly established team will be led by Barrett Dick, Director of National Sales, alongside Zack Klein, Director of Business Development and Marketing. Together, they have played a pivotal role in growing GRS relationships across multiple industries throughout the Gulf Coast and beyond for over a decade. The team also includes newly hired account executives, David Stern and Chad Catalano. “Over the years, we have seen our partnerships and opportunities continue to grow beyond our traditional footprint,” said Zack Klein, Director of Business Development and Marketing at Guarantee Restoration Services. “Creating a dedicated National Sales Team allows us to strengthen those relationships, support our partners on a larger scale, and continue expanding the reach of the GRS brand, while staying true to the service and responsiveness we are known for.” Dick, who will celebrate 10 years with GRS next month, brings extensive industry knowledge and leadership experience to the role. He holds multiple Institute of Inspection Cleaning and Restoration Certification (IICRC) credentials, including Water Damage Restoration Technician (WRT), Applied Structural Drying (ASD), Applied Microbial Remediation Technician (AMRT), and Fire & Smoke Damage Restoration Technician (FSRT). After graduating from Louisiana State University, Barrett began his professional career with Marucci Sports before joining Guarantee Restoration Services in July 2016. Just weeks into his time with the company, the historic Great Flood of 2016 impacted Southeastern Louisiana, providing him with firsthand experience managing large-scale losses and coordinating restoration efforts for major school districts and commercial clients. Since then, he has helped cultivate business development efforts throughout Louisiana and nationally, working closely with partners in hospitality, education, government, healthcare, and other commercial sectors. “Our focus has always been relationship-driven,” said Dick. “We want our clients and partners to know they have a team they can rely on before, during, and after a disaster. This National Sales Team is another way we are investing in those relationships and positioning Guarantee to better serve organizations wherever they need us.” As part of the expansion, GRS hired David Stern as a National Sales Account Executive. Stern brings more than a decade of high-level sales and relationship management experience from the professional sports industry. Prior to joining our team, he served with the New Orleans Saints and Pelicans organization, where he consistently ranked among the organization’s top sales representatives and generated more than $38 million in multiyear contracts throughout his career. “David’s experience of building relationships, managing high-profile partnerships, and delivering exceptional client service makes him a tremendous addition to our team,” added Klein. “His background and skillset align perfectly with the direction we are heading as a company.” The National Sales Team also includes Chad Catalano, who joined Guarantee Restoration Services in January 2026. Catalano brings nearly two decades of restoration industry experience, with a strong background in sales leadership, project coordination, and relationship development throughout the Southeast and Gulf South regions. Prior to joining GRS, Catalano served as National Sales Manager for ServiceMaster DSI and spent more than 16 years with US Restoration as a Sales and Project Coordinator. Throughout his career, he has built long-standing partnerships while helping clients navigate complex restoration and recovery projects. In addition to his restoration industry experience, Catalano also spent several years as a successful high school baseball coach in the New Orleans area, earning multiple district championships and Coach of the Year honors. His leadership, communication skills, and client-focused approach make him a valuable addition to the growing national team. Guarantee Restoration Services continues to serve clients across Louisiana, Mississippi, and Alabama with six locations in Baton Rouge, Lafayette, and New Orleans, Louisiana; Gulfport and Jackson, Mississippi; and Mobile, Alabama. With the implementation of its National Sales Team, GRS is further expanding its ability to support partners across the country through large-loss response, catastrophe recovery, and national account relationships. The company specializes in water, fire, mold, storm, and biohazard restoration, as well as reconstruction and pre-loss planning services. For more information about Guarantee Restoration Services, visit www.GuaranteeRestoration.com or call 1-800-349-HELP (4357).

Reconstruction Services in Mobile: Rebuilding After Storm and Property Damage

By Erik Seagrave • July 15, 2026
Learn how Guarantee Restoration Services provides expert reconstruction services in Mobile, AL after water, fire, storm, and property damage. (

Meet The Team | Jerome Etienne

By Christina Mullins • July 8, 2026
Behind every successful restoration project is a team of dedicated professionals committed to helping customers recover after disaster strikes. This month, we're introducing Jerome Etienne , a technician at our Baton Rouge office whose hard work and honesty make him a valued member of the Guarantee Restoration Services team. From Forklift Driver to Restoration Technician Jerome is originally from Lafayette, Louisiana , and joined Guarantee Restoration Services in September 2024 . Before beginning his career in restoration, he worked as a forklift driver. Since joining GRS, Jerome has embraced the hands-on nature of restoration work and takes pride in helping prepare properties for the rebuilding process. Finding Satisfaction in Demolition Work. When asked what he enjoys most about working at GRS, Jerome didn't hesitate. He enjoys working on demolition projects, where every job presents a new challenge and plays an important role in restoring a property after damage. Removing damaged materials safely and efficiently helps lay the foundation for the next phase of the restoration process, making demolition one of the most critical steps in recovery. Living the Core Value of Honesty Of GRS's five core values, Honesty is the one that resonates most with Jerome. "I believe people appreciate knowing the truth, especially after their property has been damaged. Being honest, dependable, and transparent helps build trust and shows our customers they can count on us from start to finish." Jerome believes honest communication helps reassure customers during stressful situations while building lasting trust throughout the restoration process. Advice for New Team Members Jerome's advice for anyone starting a career in restoration is straightforward. "Follow what the Lead Tech says. You'll learn everything you need to know." By staying willing to learn and trusting experienced team members, new technicians can quickly build the skills and confidence needed to succeed in the field. Outside of Work When he's off the clock, Jerome enjoys spending time outdoors. Whether he's fishing or visiting the gun range, he enjoys activities that allow him to unwind after the work week. A Childhood Dream As a kid, Jerome dreamed of owning a food truck. While his career path eventually led him to restoration, that entrepreneurial spirit and strong work ethic continue to shine through in everything he does. Thank You, Jerome! We're proud to have Jerome as part of the Guarantee Restoration Services family. His dedication, honesty, and willingness to tackle every challenge help make a difference for both our customers and our team every day. Interested in Joining the GRS Team? At Guarantee Restoration Services, we're always looking for hardworking individuals who share our commitment to excellence, honesty, efficiency, and partnership. If you're interested in building a rewarding career with a team that makes a difference every day, we'd love to hear from you. Visit our Careers page to learn more about current opportunities and become part of the GRS family.
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