Partnerships Through A Pandemic

Shawn Folks • July 28, 2020

At the heart of our business, our team strives to live out five core values each day. One of those, partnership, is at the forefront. What is partnership? Partnership can be defined as, “the state or condition of being a partner; participation; association; joint interest.”


Since early March, Guarantee Restoration Services has worked with numerous organizations along the Gulf Coast. These charitable partnerships have given us the opportunity to serve our community during such a difficult time for all.


GREATER BATON ROUGE FOOD BANK

In mid-May, we started a campaign to garner engagement and bring awareness to the Greater Baton Rouge Food Bank’s mission. Currently, this food bank serves 11 parishes in the extended Baton Rouge area. Before COVID-19, they donated 100,000 meals per month. Since the pandemic began, it has donated that amount per week. After a month-long campaign, we were able to reach our goal of 500 likes and shares. On Friday, July 17th, GRS donated $1500.00 to the Greater Baton Rouge Food Bank. We also donated fogging services to their 50,000+ square foot facility.

OCHSNER HOSPITALS

The Ochsner Hospital System includes 40 owned, managed and affiliated hospitals and specialty hospitals and more than 100 health centers and urgent care centers across Louisiana and coastal Mississippi. In June, we donated $1500.00 to the Ochsner Medical Center in Baton Rouge. Additionally, our team went to the Ochsner Medical Center in Kenner on July 9th and 10th to disinfect vehicles for all healthcare workers and first responders. In addition to the cleanings, workers were provided waters, Gatorades and snacks courtesy of GRS.

LIVINGSTON PARISH PUBLIC SCHOOLS

Back during the 2016 flood, the Livingston Parish Public School system called on Guarantee Restoration to restore and re-occupy many its schools. At the end of May, our team successfully cleaned all 43 of its school campuses. Most recently, the school board contracted us to re-clean every school building before the 2020-2021 school year starts in a couple weeks. This partnership was featured on few, local news outlets, including WBRZ Channel 5, NBC Channel 33 and Fox Channel 44.

MASKS DONATIONS

Finally, Guarantee Restoration has donated masks to a couple different governmental entities. First, District Attorney Hillar Moore picked up some masks for his office. We also gave some additional masks to Sheriff Sid Gautreaux and his deputies at the East Baton Rouge Parish Sheriff’s Office.

THERE WHEN YOU NEED US MOST

As we continue to face the COVID-19 pandemic, we have continuously adapted our business practices and done what we can to help those in need. Service is incredibly important to our company, and we are thankful for the opportunities we have had to serve our communities in need.

CONTACT US

How to Respond to Property Damage in the First 24 Hours

By Shawn Folks • May 20, 2026
When a disaster strikes and a loss happens, the clock starts immediately. The first 24 hours after a storm event or a fire loss are the most critical for any property. It is at this time that major decisions need to be made, the damage is either controlled or spreads, and the path to recovery is determined. These decisions are often rushed, unclear, and reactive without a plan in place. This is where having a pre-loss plan makes a measurable and meaningful difference. A pre-loss plan creates a clear starting point for you and your team instead of scrambling to figure out who to call, what steps to take, or how to protect the property. It removes reactive hesitation and replaces it with action to recover. Everyone involved knows their role and understands the process, allowing them to move quickly without second guessing. Speed matters in restoration. Water continues to spread; materials continue to deteriorate, and secondary damage, like mold, can begin in as little as 24 to 48 hours. The faster a response is initiated, the more damage can be contained. Pre-loss planning allows that response to begin immediately, not hours or days later. Other than fast action, it also brings clarity during a very chaotic and challenging moment. Property managers, facility teams, and business owners are not left out in the dark trying to make high-pressure decisions on the spot. Instead, they are following a plan that has already been thoroughly thought through, discussed, and tailored to their specific property’s needs. Communication can become fragmented without a plan. Another advantage to pre-loss planning is coordination. There are several moving parts including emergency services, restoration teams, and insurance carriers. Having a plan streamlines communication ensuring that everyone involved is aligned from the start. At Guarantee Restoration Services, pre-loss planning is designed to support the exact moment the dust settles. It’s not just about preparing documents to sign ahead of time; it’s about setting up our partners and clients to respond with confidence when it matters the most. From established points of contact to documented site conditions and response protocols, everything is built to protect time, reduce damage, and maintain control.  Many people think preparation is about preventing the worst from happening. Rather, it is about being ready when it happens. Because when those first 24 hours hit, you do not want to be figuring things out. You want to be executing a well-formulated, personalized plan for recovery. Call us today...where 24/7 isn’t just a number, it’s a GUARANTEE!

Meet The Team | Brian McCaughan

By Christina Mullins • May 13, 2026
Behind every successful project at Guarantee Restoration Services is a team member dedicated to making a difference. This month, we’re proud to feature Brian McCaughan, Mitigation Manager at our Gulfport Branch. With more than two decades of industry experience and a strong belief in teamwork, Brian continues to lead by example both in and out of the field.

When Every Minute Counts: Why Pre-Loss Planning Is Essential

By Zack Klein • May 5, 2026
Pre-loss planning is not flashy or attention grabbing until you’re standing in the middle of a disaster and wondering what happened and what happens next. At Guarantee Restoration Services, it is one of the most important conversations we can have with our partners and clients, because preparation can mean the difference between complete chaos or a controlled situation. What Is Pre-Loss Planning? This service our team offers is exactly what it sounds like. It’s putting a plan in place before something goes wrong. Whether it’s a fire, a severe storm, or a flood, the first few hours matter more than anything. Decisions are made quickly, vendors are being called, and people are trying to figure out who is responsible for what and where. Without a proper plan in place, that moment is stressful, delayed, and more expensive than it needs to be. We have seen it firsthand, time and time again, those properties that have a solid pre-loss plan in place recover faster, experience less downtime, and have a much smoother path to normalcy. Properties that don’t have a plan are left to react instead of responding.
VIEW ALL BLOGS