Responding To Hurricane Laura

Matthew Edwards • September 3, 2020

On Thursday, August 27, 2020, a catastrophic hurricane hit Lake Charles, La. and its surrounding areas. It has affected at least 15 neighboring parishes around Calcasieu. It has displaced thousands and devastated many lives. Immediately following the storm, our team mobilized and headed west to help restore lives and businesses. We continue to work hard every day and will be there for the foreseeable future.


HOW WE ARE HELPING

Not only did our team get on the ground quickly, but we also called upon many of our partners through Restoration Affiliates. From Indiana to Texas, we are grateful for those who have come to assist us restore schools, apartment complexes, assisted living facilities and other commercial properties. We understand the need for assistance is great and our determination to help is equal. Our team will continue to assess our outside resources and bring in more teams to enable us to help more families and businesses as needed.


HELPING OUR TEAM HELP OTHERS

Additionally, our team is comprised of 140 plus individuals are who have been all hands-on deck since before the storm made landfall. We have set-up base at our Lafayette office, where many of our workers are being housed. Our executive team and other employees have been working hard to make sure they are fed and well-hydrated. We have also secured a food truck to provide hot lunches at the worksites each day.


HURRICANE LAURA RELATED INFORMATION


  • The State of Louisiana has launched a Website for Hurricane Laura Recovery Efforts.
  • Click here for FEMA relief. It is now available for 16 Louisiana parishes.
    You may also apply for FEMA relief by calling 1-800-621-FEMA (3
    362) or 1-800-462-7585 (TTY) for the hearing and speech impaired. The toll-free telephone numbers will operate from 7 a.m. to 10 p.m. (local time) seven days a week until further notice.
  • For road condition information, click here.
  • To receive text notifications from the Louisiana Governor’s Office pertaining to Hurricane Laura, text ‘LAURA’ to 67283 and sign up for phone calls by going to Smart911.
  • For shelter information, text ‘LASHELTER’ to 898211 or call 2-1-1.

HOW YOU CAN HELP BY AREA


THERE WHEN YOU NEED US MOST

Property damage claims along the Gulf Coast are still occurring. Therefore, our commitment to respond to our partners in Mississippi, New Orleans and Baton Rouge is still strong.



As always, we are available 24/7, which isn’t just a number, it’s a guarantee. If your property has experienced storm, water, fire or other damage, give our team a call at 1-800-349-HELP (4357), email info@guaranteerestoration.net or visit our website at www.GuaranteeRestoration.com.

By Christina Mullins July 9, 2025
Saying Hi to July! The summer is here—and so is the 2025 Atlantic Hurricane Season. No matter what it brings, you can be assured that our team at Guarantee Restoration Services will be there when you need us most. Meet the Team: Marcela Argueta Every month, I have the opportunity to showcase our many awesome team members. For July, we are shining the spotlight on Marcela Argueta , who serves as a Lead Technician at our New Orleans location. She was promoted to that position in January 2025 . From Honduras to GRS Marcela was born and raised in La Ceiba, Honduras , also known as “la novia de Honduras” —which translates to “the bride of Honduras.” She moved to the U.S. in December 2016 after earning her bachelor’s degree in nursing from the Universidad Nacional Autónoma de Honduras . Marcela is currently approved and ready to take her exam to become a registered nurse in the U.S. Before joining our team in August 2022 , she worked as both a nurse and a homemaker . Life Outside of Work Marcela is a proud mother of two—her son, Sebastian (15) and daughter, Eleanor (5) . When she’s not working, she loves spending quality time with her children and extended family. Fun fact: her half-sister, Brenda , also works at GRS in our Baton Rouge office! One of Marcela’s favorite pastimes is going for walks in the park. She says she often uses this time to meditate and reflect—thinking about what she’s done well and what she could improve.
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