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On Thursday, August 27, 2020, a catastrophic hurricane hit Lake Charles, La. and its surrounding areas. It has affected at least 15 neighboring parishes around Calcasieu. It has displaced thousands and devastated many lives. Immediately following the storm, our team mobilized and headed west to help restore lives and businesses. We continue to work hard every day and will be there for the foreseeable future.

How We Are Helping

Not only did our team get on the ground quickly, but we also called upon many of our partners through Restoration Affiliates. From Indiana to Texas, we are grateful for those who have come to assist us restore schools, apartment complexes, assisted living facilities and other commercial properties. We understand the need for assistance is great and our determination to help is equal. Our team will continue to assess our outside resources and bring in more teams to enable us to help more families and businesses as needed.

Helping Our Team Help Others

Additionally, our team is comprised of 140 plus individuals are who have been all hands-on deck since before the storm made landfall. We have set-up base at our Lafayette office, where many of our workers are being housed. Our executive team and other employees have been working hard to make sure they are fed and well-hydrated. We have also secured a food truck to provide hot lunches at the worksites each day.

Hurricane Laura Related Information

  • The State of Louisiana has launched a Website for Hurricane Laura Recovery Efforts.
  • Click here for FEMA relief. It is now available for 16 Louisiana parishes.
    You may also apply for FEMA relief by calling 1-800-621-FEMA (3362) or 1-800-462-7585 (TTY) for the hearing and speech impaired. The toll-free telephone numbers will operate from 7 a.m. to 10 p.m. (local time) seven days a week until further notice.
  • For road condition information, click here.
  • To receive text notifications from the Louisiana Governor’s Office pertaining to Hurricane Laura, text ‘LAURA’ to 67283 and sign up for phone calls by going to Smart911.
  • For shelter information, text ‘LASHELTER’ to 898211 or call 2-1-1.

How You Can Help by Area

There When You Need Us Most

Property damage claims along the Gulf Coast are still occurring. Therefore, our commitment to respond to our partners in Mississippi, New Orleans and Baton Rouge is still strong.

As always, we are available 24/7, which isn’t just a number, it’s a guarantee. If your property has experienced storm, water, fire or other damage, give our team a call at 1-800-349-HELP (4357), email info@guaranteerestoration.net or visit our website at www.GuaranteeRestoration.com.

Matthew Edwards

Matthew Edwards

Sr. Strategy Relationship Manager