Strengthened by Our Core Values

Christina Mullins • June 22, 2022

What are core values? Why are they necessary? Simply, core values set the tone for a business to cultivate the environment and behavior of its staff.  


At Guarantee Restoration Services, we believe in a strong foundation to guide our employees to make the right decisions daily. This begins with our company’s five core values. Since our inception in 1974, these values have been developed, refined, and solidified. 


Our Core Values at GRS

If you have been following us for awhile, this is not the first time we have discussed them. Below, we explain why we pride ourselves on these five core values:


  1. Honesty: Give transparency and accountability in everything we do.
  2. Workmanship: Provide continuous training for employees, which ensure excellence of work performed.
  3. Efficiency: Deliver cost-effective and timely solutions to our customers.
  4. Commitment: Promise to follow-through to the end of each project. 
  5. Partnership: Work closely with our customers to resolve a multitude of property damage challenges – and create relationships for life!


Personally, I have been with Guarantee for more than two years. I have seen these traits demonstrated first-hand daily. From our technicians to accounting personnel, our organization strives for the best in every position. By instilling our core values and high standards, we have experienced a lot of growth in recent years and continue to expand.


“Treat others how you would like to be treated.” Seems simplistic enough, right? It is why we value our core values so much here at GRS. When disaster strikes, we want to be your first call that gives you peace of mind – you know you are in good hands. Each of our five branches have put teams in place that work well together and have a heart that beats as one. We work to be the best we can be every day!


There When you Need Us Most

Our team of dedicated professionals is available 24/7, for any water, fire or wind or other property damage that needs immediate attention. If your business or home needs our services, contact us at 1-800-349-HELP (4357) or email info@247GRS.com. For more information about Guarantee Restoration Services, visit www.GuaranteeRestoration.com. 



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Meet The Team | Donnell Williams

By Christina Mullins • September 10, 2025
Hi, September! The leaves may not be changing colors like they are along the East Coast, but Fall is almost upon us. It has been an unusually slow Atlantic Hurricane Season, but that has not slowed us down one bit. With about six weeks left, our team remains ready—as always—to respond. Meet the Team: Donnell Williams For September, I’d like to introduce you to Donnell Williams , a Reconstruction Project Manager at our Jackson Branch. Donnell was born and raised in Vicksburg, Mississippi. After graduating high school, he attended Jackson State University , where he earned a Bachelor of Science in Special Education (K-12) with a minor in Music Education . Life Outside of Work Donnell is a proud father of three—Abigail (5), Dawson (4), and Elijah (3)—and enjoys spending his free time with them. Music plays a big role in his life. He plays piano and organ at church and with a cover band. And as a loyal Jackson State alumnus, you’ll often find him in the stands on a football game day, cheering for the Tigers. He’s also a fan of the Tennessee Titans . Career Journey Before joining GRS in November 2024, Donnell worked for the City of Jackson in the Department of Planning . His background in public service and education has given him a unique perspective on leadership and teamwork.
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