Strengthened by Our Core Values

Christina Mullins • June 22, 2022

What are core values? Why are they necessary? Simply, core values set the tone for a business to cultivate the environment and behavior of its staff.  


At Guarantee Restoration Services, we believe in a strong foundation to guide our employees to make the right decisions daily. This begins with our company’s five core values. Since our inception in 1974, these values have been developed, refined, and solidified. 


Our Core Values at GRS

If you have been following us for awhile, this is not the first time we have discussed them. Below, we explain why we pride ourselves on these five core values:


  1. Honesty: Give transparency and accountability in everything we do.
  2. Workmanship: Provide continuous training for employees, which ensure excellence of work performed.
  3. Efficiency: Deliver cost-effective and timely solutions to our customers.
  4. Commitment: Promise to follow-through to the end of each project. 
  5. Partnership: Work closely with our customers to resolve a multitude of property damage challenges – and create relationships for life!


Personally, I have been with Guarantee for more than two years. I have seen these traits demonstrated first-hand daily. From our technicians to accounting personnel, our organization strives for the best in every position. By instilling our core values and high standards, we have experienced a lot of growth in recent years and continue to expand.


“Treat others how you would like to be treated.” Seems simplistic enough, right? It is why we value our core values so much here at GRS. When disaster strikes, we want to be your first call that gives you peace of mind – you know you are in good hands. Each of our five branches have put teams in place that work well together and have a heart that beats as one. We work to be the best we can be every day!


There When you Need Us Most

Our team of dedicated professionals is available 24/7, for any water, fire or wind or other property damage that needs immediate attention. If your business or home needs our services, contact us at 1-800-349-HELP (4357) or email info@247GRS.com. For more information about Guarantee Restoration Services, visit www.GuaranteeRestoration.com



By Christina Mullins August 12, 2025
Hello, August! August is flying by, and with back-to-school season in full swing, it won’t be long before fall festivities and the holiday hustle are here. For over five years, I’ve had the privilege of spotlighting the incredible individuals who make Guarantee Restoration Services (GRS) the company it is today. This month, we’re excited to introduce you to a key member of our Lafayette team, Craig Rose , who serves as their Mitigation Manager . Meet the Team: Craig Rose Craig was born in Hamilton, Ohio, but at the “tender age of nine” (his words), he and his family moved to the suburbs of Philadelphia, Pennsylvania. Family Life & Personal Interests Craig is married to his wife, Karlie, and they have three children: Gaige (18), Gino (13), and Sydnie (7). When he’s not spending time with his family, you can often find him on the golf course maintaining a scratch handicap, or enjoying a game of chess. He’s a proud fan of both the Ohio State Buckeyes and the Philadelphia Eagles. In addition, he has always had a love of music. He has played the guitar for 35 years. He said that he has seen the band Phish 44 times in concert. He even named his daughter Sydnie after Syd Barrett of Pink Floyd. Career Background Before joining GRS in September 2023, Craig owned and operated a ServiceMaster Restore franchise in Baton Rouge. His extensive experience in the restoration industry and leadership roles make him an invaluable part of our team.
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