National Preparedness Month

Shawn Folks • September 29, 2021

Did you know? September is National Preparedness Month, as designated by the Department of Homeland Security. Although we are at the end of the month, there is no time like the present to prepare your property for a disaster.


Since 1974, Guarantee Restoration Services has been the leading property damage restoration company along the Gulf Coast. Part of being a leader is utilizing the most advanced and newest technologies available to service our partners in need. We are available when you need us most, but what if we were there before you needed us? That’s where our pre-loss planning technologies come in! First, there is the Matterport™ imaging system. In addition, we use Ready Action Plan (RAP) through our partners at Restoration Affiliates. Below, we will explain how these capabilities work.


Prior to landfall of hurricanes, floods or fires, it is important to document your business or home. If you have property damage, this alleviates the claims process. Whenever you have documentation of pre-loss condition, it eradicates hiccups in verifying what equipment or content your building had prior to the loss.


No matter the size of the loss, our team at Guarantee Restoration Services has one goal – to get your property and business back to normal operations ASAP. On the other hand, your insurance adjuster’s objective is to submit your claim correctly to make sure they meet the expectations of their insurance policies. Our solution to this is Matterport™!


How Matterport™ Works

The Matterport™ 3D Imaging System uses lasers to calculate the size and scope of your commercial building or residence. This HDR, panoramic camera captures every element of your property for pre-loss state. One of our team members starts at the front of the building or home. From there, we move throughout the space, only three to six feet at a time. 


To put its capabilities into perspective, a 2,000 square foot home would take about 30 minutes. On the other hand, a larger commercial building can take anywhere from 2-3 hours to complete. After the scan is finished, these scans are uploaded to the cloud on the safe and secure Matterport server. These scans are available at any time and from any device. You can view your scan in three different views: Doll House, Inside and Floor Plan. Lastly, here are some the key benefits of using Matterport™: 


  • 3D Scanning allows remote insurance professionals the ability to better understand the damage with a 360-degree, panoramic capture of the loss.
  • Mattertags in the system allow remote, real-time information on equipment and site conditions to those who need accurate information on the status of a job speedily.
  • Provides for faster reporting on job progress, which keeps you in the know.
  • Provides accurate room measurements to within 1% margin of error, so our technicians and project managers are able to utilize the right tools and materials from the beginning.
  • Ability to print high definition photos to fully capture the details in each room.


Ready Action Plan™ with Restoration Affiliates

Our team uses this Matterport™ technology in combination with our Ready Action Plan™ (RAP) web application. We have partnered with Restoration Affiliates to create a straightforward and user-friendly technology resolution. It is an effective way to have all of your property and content assets documented and better maintained for any future damage or emergencies. 


For more information on how Matterport™ and RAP can assist in fully restoring business or home, give Guarantee Restoration a call today at 1-800-349-HELP or email info@guaranteerestoration.net.


Creating an Emergency Action Plan

Finally, while we encourage you to look at our Matterport™ and RAP technologies, there is also something you should do for your business. Before a disaster happens, you should implement an Emergency Action Plan, or EAP. These plans are imperative to ensure employee safety from fire, water and other property emergencies. There are many templates available on the Internet. The important thing is to include input from your management team and employees. What they view as a topic may not have occurred to you. If you have more than one location, each worksite should have its own EAP.


At the very least, your businesses’ emergency action plan should comprise of the following ideas: 


  • A chosen method for reporting fire, water damage or other emergencies.
  • A standardized evacuation policy and procedure.
  • Emergency escape procedures and route assignments (for different departments or office areas), such as floor plans, workplace maps, and clearly identified safe areas.
  • Names, titles, departments and telephone numbers of individuals both within and outside your company to contact for additional information or explanation of duties and responsibilities.
  • Procedures for employees who must remain present to perform or shut down critical plant operations, operate fire extinguishers, or perform other essential services that cannot be shut down for every emergency alarm prior to evacuating.
  • Rescue and medical duties for any workers designated to perform them.


It is extremely important to have an EAP created ahead of time. Most often, a muddled evacuation can result in confusion, injury and further property damage.


At the end of the day, we cannot stop natural disasters from occurring. National Preparedness Month was created to bring awareness of the importance of disaster preparation. Our team at Guarantee Restoration Services has many individuals who are trained in Matterport and RAP, but we can also give you suggestions on formalizing an EAP. As always, please remember, our team is available 24/7, which is not just a number, it’s a GUARANTEE.


Shawn Folks is the Chief Executive Officer at Guarantee Restoration, where he has served in this position since 2013. To connect with him, visit LinkedIn or send him an email.

By Christina Mullins July 22, 2026
FOR IMMEDIATE RELEASE Contact Information: Zack Klein Director of Marketing and Business Development 225-753-8682 Zack@247GRS.com Guarantee Restoration Services Launches National Sales Team to Expand Strategic Partnerships Across the Country BATON ROUGE, La. – June 16, 2026 – Guarantee Restoration Services (GRS), a leading full-service restoration contractor serving the Gulf Coast since 1974, is proud to announce the implementation of its new National Sales Team. This strategic initiative marks an exciting step forward in the company’s continued growth and commitment to serving clients and partners on a broader scale. The newly established team will be led by Barrett Dick, Director of National Sales, alongside Zack Klein, Director of Business Development and Marketing. Together, they have played a pivotal role in growing GRS relationships across multiple industries throughout the Gulf Coast and beyond for over a decade. The team also includes newly hired account executives, David Stern and Chad Catalano. “Over the years, we have seen our partnerships and opportunities continue to grow beyond our traditional footprint,” said Zack Klein, Director of Business Development and Marketing at Guarantee Restoration Services. “Creating a dedicated National Sales Team allows us to strengthen those relationships, support our partners on a larger scale, and continue expanding the reach of the GRS brand, while staying true to the service and responsiveness we are known for.” Dick, who will celebrate 10 years with GRS next month, brings extensive industry knowledge and leadership experience to the role. He holds multiple Institute of Inspection Cleaning and Restoration Certification (IICRC) credentials, including Water Damage Restoration Technician (WRT), Applied Structural Drying (ASD), Applied Microbial Remediation Technician (AMRT), and Fire & Smoke Damage Restoration Technician (FSRT). After graduating from Louisiana State University, Barrett began his professional career with Marucci Sports before joining Guarantee Restoration Services in July 2016. Just weeks into his time with the company, the historic Great Flood of 2016 impacted Southeastern Louisiana, providing him with firsthand experience managing large-scale losses and coordinating restoration efforts for major school districts and commercial clients. Since then, he has helped cultivate business development efforts throughout Louisiana and nationally, working closely with partners in hospitality, education, government, healthcare, and other commercial sectors. “Our focus has always been relationship-driven,” said Dick. “We want our clients and partners to know they have a team they can rely on before, during, and after a disaster. This National Sales Team is another way we are investing in those relationships and positioning Guarantee to better serve organizations wherever they need us.” As part of the expansion, GRS hired David Stern as a National Sales Account Executive. Stern brings more than a decade of high-level sales and relationship management experience from the professional sports industry. Prior to joining our team, he served with the New Orleans Saints and Pelicans organization, where he consistently ranked among the organization’s top sales representatives and generated more than $38 million in multiyear contracts throughout his career. “David’s experience of building relationships, managing high-profile partnerships, and delivering exceptional client service makes him a tremendous addition to our team,” added Klein. “His background and skillset align perfectly with the direction we are heading as a company.” The National Sales Team also includes Chad Catalano, who joined Guarantee Restoration Services in January 2026. Catalano brings nearly two decades of restoration industry experience, with a strong background in sales leadership, project coordination, and relationship development throughout the Southeast and Gulf South regions. Prior to joining GRS, Catalano served as National Sales Manager for ServiceMaster DSI and spent more than 16 years with US Restoration as a Sales and Project Coordinator. Throughout his career, he has built long-standing partnerships while helping clients navigate complex restoration and recovery projects. In addition to his restoration industry experience, Catalano also spent several years as a successful high school baseball coach in the New Orleans area, earning multiple district championships and Coach of the Year honors. His leadership, communication skills, and client-focused approach make him a valuable addition to the growing national team. Guarantee Restoration Services continues to serve clients across Louisiana, Mississippi, and Alabama with six locations in Baton Rouge, Lafayette, and New Orleans, Louisiana; Gulfport and Jackson, Mississippi; and Mobile, Alabama. With the implementation of its National Sales Team, GRS is further expanding its ability to support partners across the country through large-loss response, catastrophe recovery, and national account relationships. The company specializes in water, fire, mold, storm, and biohazard restoration, as well as reconstruction and pre-loss planning services. For more information about Guarantee Restoration Services, visit www.GuaranteeRestoration.com or call 1-800-349-HELP (4357).
By Erik Seagrave July 15, 2026
Learn how Guarantee Restoration Services provides expert reconstruction services in Mobile, AL after water, fire, storm, and property damage. (
By Christina Mullins July 8, 2026
Behind every successful restoration project is a team of dedicated professionals committed to helping customers recover after disaster strikes. This month, we're introducing Jerome Etienne , a technician at our Baton Rouge office whose hard work and honesty make him a valued member of the Guarantee Restoration Services team. From Forklift Driver to Restoration Technician Jerome is originally from Lafayette, Louisiana , and joined Guarantee Restoration Services in September 2024 . Before beginning his career in restoration, he worked as a forklift driver. Since joining GRS, Jerome has embraced the hands-on nature of restoration work and takes pride in helping prepare properties for the rebuilding process. Finding Satisfaction in Demolition Work. When asked what he enjoys most about working at GRS, Jerome didn't hesitate. He enjoys working on demolition projects, where every job presents a new challenge and plays an important role in restoring a property after damage. Removing damaged materials safely and efficiently helps lay the foundation for the next phase of the restoration process, making demolition one of the most critical steps in recovery. Living the Core Value of Honesty Of GRS's five core values, Honesty is the one that resonates most with Jerome. "I believe people appreciate knowing the truth, especially after their property has been damaged. Being honest, dependable, and transparent helps build trust and shows our customers they can count on us from start to finish." Jerome believes honest communication helps reassure customers during stressful situations while building lasting trust throughout the restoration process. Advice for New Team Members Jerome's advice for anyone starting a career in restoration is straightforward. "Follow what the Lead Tech says. You'll learn everything you need to know." By staying willing to learn and trusting experienced team members, new technicians can quickly build the skills and confidence needed to succeed in the field. Outside of Work When he's off the clock, Jerome enjoys spending time outdoors. Whether he's fishing or visiting the gun range, he enjoys activities that allow him to unwind after the work week. A Childhood Dream As a kid, Jerome dreamed of owning a food truck. While his career path eventually led him to restoration, that entrepreneurial spirit and strong work ethic continue to shine through in everything he does. Thank You, Jerome! We're proud to have Jerome as part of the Guarantee Restoration Services family. His dedication, honesty, and willingness to tackle every challenge help make a difference for both our customers and our team every day. Interested in Joining the GRS Team? At Guarantee Restoration Services, we're always looking for hardworking individuals who share our commitment to excellence, honesty, efficiency, and partnership. If you're interested in building a rewarding career with a team that makes a difference every day, we'd love to hear from you. Visit our Careers page to learn more about current opportunities and become part of the GRS family.
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