Contents Cleaning After A Property Loss

Adrianne Hungerford • March 3, 2021

Guarantee Restoration Services is the leading property damage restoration company along the Gulf Coast. From water to fire mitigation to HVAC cleaning and mold remediation, we offer a variety of services to the communities we serve.

Previously, on our website blog, we have discussed our capabilities in detail, but did you know we do contents cleaning and pack-outs as well? Below, I will outline what contents are, our GRS contents cleaning process, insurance and the advantages of contents cleaning. After suffering a water or fire loss at your home or business, you want a partner you can trust with your belongings.


CONTENTS CLEANING: WHAT ARE CONTENTS?

Contents can be personal property or items contained in a building, that is distinguished from the building itself, for insurance purposes. There are different types of contents. For example, hard contents, soft contents, and electronics. It is important to understand each type, because in some cases, it can be more cost effective to clean the property versus paying to fully replace the property. Salvageable contents are often determined by the length of time they are wet. Moisture and soot creates an acid that causes major damage to contents if not removed immediately. This happens especially to electronics. It also accelerates rusting and corrodes metal. The reality is, time is of the essence!


CONTENTS CLEANING: OUR GRS PROCESS


Our GRS Contents Cleaning Process occurs in the following order:

  • Inspect 
  • Inventory
  • Value
  • Pack-Out
  • Clean
  • Restore or Dispose
  • Re-pack 
  • Store
  • Return

 

Firstly, we will inspect and inventory the contents Prompt attention to damaged contents can prevent further damage. Then, we will inventory and take pictures of contents. Our team first removes all wet contents that need immediate attention. We will pack out the inventory and create a report and attach photos. Next, we move the contents to our facility where everything is well organized. GRS also provides containers and stores the contents properly in a climate-controlled facility. The items are carefully cleaned with restoration as the goal, but also disposed of if necessary. Finally, we return your items once they are cleaned.


CONTENTS CLEANING: MAKE SURE YOU ARE INSURED

Whether you own your own home or rent, it is important to insure certain items of value. For example, you should insure your jewelry, fur coats, cameras, musical instruments, silverware, gold equipment, fine arts, postage stamps and coins. For homeowners, property owners or landlords are required to hold homeowner’s coverage, which only protects the actual structure and the land it is located on. Renters insurance is essential for anyone renting a home or apartment in order to protect belongings and liability. It is always a good idea to insure your items, because if you must replace your entire household at once, this can be a very costly and stressful experience for you and your loved ones. 


CONTENTS CLEANING: THE BENEFITS

At its core, some of the simple benefits of contents cleaning is saving the customer future costs and securing a higher level of customer satisfaction. The GRS Contents Cleaning division provides property restoration of family heirlooms and items that are irreplaceable. We record all your contents in writing and take digital photos. With each of these jobs, we must complete detailed pack out inventory reports. Everything we salvage is stored in climate-controlled storage. Our facilities protect your items and reduces the number of items you would otherwise have to replace due to high humidity, acid, and more.


In addition, if you need an item that we have stored, we can pull the item in less than two hours. Organization is the key to this! We understand the value in your belongings. Our GRS team members ensure that when it comes to certain items you cannot replace; they do everything they can to clean and make them new for you again!


CALL ON THE TEAM THAT UNDERSTANDS 

Our team of dedicated professionals understands that property emergencies happen when you least expect them. These are often out of our control and can be stressful experiences. That’s why, as always, we are available 24/7, which is not just a number, it’s a guarantee. For more information about our services, visit www.GuaranteeRestoration.com. If you have a water, fire or mold loss and need contents cleaning and pack-out, please give us a call at 1-800-349-HELP (4357) or email info@guaranteerestoration.net.


Adrianne Hungerford is a Business Development Associate at GRS Gulfport. She has been a Guarantee Restoration Services team member since June 2020. To connect with her, send her an email or visit LinkedIn.

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Guarantee Restoration Services Launches National Sales Team to Expand Strategic Partnerships Across the Country

By Christina Mullins • July 22, 2026
FOR IMMEDIATE RELEASE Contact Information: Zack Klein Director of Marketing and Business Development 225-753-8682 Zack@247GRS.com Guarantee Restoration Services Launches National Sales Team to Expand Strategic Partnerships Across the Country BATON ROUGE, La. – June 16, 2026 – Guarantee Restoration Services (GRS), a leading full-service restoration contractor serving the Gulf Coast since 1974, is proud to announce the implementation of its new National Sales Team. This strategic initiative marks an exciting step forward in the company’s continued growth and commitment to serving clients and partners on a broader scale. The newly established team will be led by Barrett Dick, Director of National Sales, alongside Zack Klein, Director of Business Development and Marketing. Together, they have played a pivotal role in growing GRS relationships across multiple industries throughout the Gulf Coast and beyond for over a decade. The team also includes newly hired account executives, David Stern and Chad Catalano. “Over the years, we have seen our partnerships and opportunities continue to grow beyond our traditional footprint,” said Zack Klein, Director of Business Development and Marketing at Guarantee Restoration Services. “Creating a dedicated National Sales Team allows us to strengthen those relationships, support our partners on a larger scale, and continue expanding the reach of the GRS brand, while staying true to the service and responsiveness we are known for.” Dick, who will celebrate 10 years with GRS next month, brings extensive industry knowledge and leadership experience to the role. He holds multiple Institute of Inspection Cleaning and Restoration Certification (IICRC) credentials, including Water Damage Restoration Technician (WRT), Applied Structural Drying (ASD), Applied Microbial Remediation Technician (AMRT), and Fire & Smoke Damage Restoration Technician (FSRT). After graduating from Louisiana State University, Barrett began his professional career with Marucci Sports before joining Guarantee Restoration Services in July 2016. Just weeks into his time with the company, the historic Great Flood of 2016 impacted Southeastern Louisiana, providing him with firsthand experience managing large-scale losses and coordinating restoration efforts for major school districts and commercial clients. Since then, he has helped cultivate business development efforts throughout Louisiana and nationally, working closely with partners in hospitality, education, government, healthcare, and other commercial sectors. “Our focus has always been relationship-driven,” said Dick. “We want our clients and partners to know they have a team they can rely on before, during, and after a disaster. This National Sales Team is another way we are investing in those relationships and positioning Guarantee to better serve organizations wherever they need us.” As part of the expansion, GRS hired David Stern as a National Sales Account Executive. Stern brings more than a decade of high-level sales and relationship management experience from the professional sports industry. Prior to joining our team, he served with the New Orleans Saints and Pelicans organization, where he consistently ranked among the organization’s top sales representatives and generated more than $38 million in multiyear contracts throughout his career. “David’s experience of building relationships, managing high-profile partnerships, and delivering exceptional client service makes him a tremendous addition to our team,” added Klein. “His background and skillset align perfectly with the direction we are heading as a company.” The National Sales Team also includes Chad Catalano, who joined Guarantee Restoration Services in January 2026. Catalano brings nearly two decades of restoration industry experience, with a strong background in sales leadership, project coordination, and relationship development throughout the Southeast and Gulf South regions. Prior to joining GRS, Catalano served as National Sales Manager for ServiceMaster DSI and spent more than 16 years with US Restoration as a Sales and Project Coordinator. Throughout his career, he has built long-standing partnerships while helping clients navigate complex restoration and recovery projects. In addition to his restoration industry experience, Catalano also spent several years as a successful high school baseball coach in the New Orleans area, earning multiple district championships and Coach of the Year honors. His leadership, communication skills, and client-focused approach make him a valuable addition to the growing national team. Guarantee Restoration Services continues to serve clients across Louisiana, Mississippi, and Alabama with six locations in Baton Rouge, Lafayette, and New Orleans, Louisiana; Gulfport and Jackson, Mississippi; and Mobile, Alabama. With the implementation of its National Sales Team, GRS is further expanding its ability to support partners across the country through large-loss response, catastrophe recovery, and national account relationships. The company specializes in water, fire, mold, storm, and biohazard restoration, as well as reconstruction and pre-loss planning services. For more information about Guarantee Restoration Services, visit www.GuaranteeRestoration.com or call 1-800-349-HELP (4357).

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Meet The Team | Jerome Etienne

By Christina Mullins • July 8, 2026
Behind every successful restoration project is a team of dedicated professionals committed to helping customers recover after disaster strikes. This month, we're introducing Jerome Etienne , a technician at our Baton Rouge office whose hard work and honesty make him a valued member of the Guarantee Restoration Services team. From Forklift Driver to Restoration Technician Jerome is originally from Lafayette, Louisiana , and joined Guarantee Restoration Services in September 2024 . Before beginning his career in restoration, he worked as a forklift driver. Since joining GRS, Jerome has embraced the hands-on nature of restoration work and takes pride in helping prepare properties for the rebuilding process. Finding Satisfaction in Demolition Work. When asked what he enjoys most about working at GRS, Jerome didn't hesitate. He enjoys working on demolition projects, where every job presents a new challenge and plays an important role in restoring a property after damage. Removing damaged materials safely and efficiently helps lay the foundation for the next phase of the restoration process, making demolition one of the most critical steps in recovery. Living the Core Value of Honesty Of GRS's five core values, Honesty is the one that resonates most with Jerome. "I believe people appreciate knowing the truth, especially after their property has been damaged. Being honest, dependable, and transparent helps build trust and shows our customers they can count on us from start to finish." Jerome believes honest communication helps reassure customers during stressful situations while building lasting trust throughout the restoration process. Advice for New Team Members Jerome's advice for anyone starting a career in restoration is straightforward. "Follow what the Lead Tech says. You'll learn everything you need to know." By staying willing to learn and trusting experienced team members, new technicians can quickly build the skills and confidence needed to succeed in the field. Outside of Work When he's off the clock, Jerome enjoys spending time outdoors. Whether he's fishing or visiting the gun range, he enjoys activities that allow him to unwind after the work week. A Childhood Dream As a kid, Jerome dreamed of owning a food truck. While his career path eventually led him to restoration, that entrepreneurial spirit and strong work ethic continue to shine through in everything he does. Thank You, Jerome! We're proud to have Jerome as part of the Guarantee Restoration Services family. His dedication, honesty, and willingness to tackle every challenge help make a difference for both our customers and our team every day. Interested in Joining the GRS Team? At Guarantee Restoration Services, we're always looking for hardworking individuals who share our commitment to excellence, honesty, efficiency, and partnership. If you're interested in building a rewarding career with a team that makes a difference every day, we'd love to hear from you. Visit our Careers page to learn more about current opportunities and become part of the GRS family.
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